Subject: Re: Enterprise RMAs in Nordic countries
From: Pritish Nandi <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Date: Mon, 9 May 2022 22:17:33 -0700 (MST)

Hi Heta, 

Thank you for the update. 

This is shared with the agents. 

Regards, 
Pritish 

From: "Heta Nyrhinen, HNYR" <[email-masked]> 
To: "Franck Gampio-Killy (FRKI)" <[email-masked]>, "Jan Philipp Faber (JNFA)" <[email-masked]>, "Hamed Rahnama, HARH" <[email-masked]>, "Muhammad Ali, MUAI" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>, "Daisuke Murata, DIUM" <[email-masked]>, "Christopher Kurek, CKUR" <[email-masked]>, "Shadee Alafhash (SDLF)" <[email-masked]>, "Ross Martowski, ROMR" <[email-masked]>, "Pritish Nandi" <[email-masked]> 
Cc: "Sara Aknooni, SRAK" <[email-masked]> 
Sent: Monday, May 9, 2022 6:30:31 PM 
Subject: Enterprise RMAs in Nordic countries 

Hi all, 

Please remember that we now handle all RMAs from end customers and resellers in the Nordic countries (Sweden, Denmark, Norway and Finland) and don’t ask the customers to contact the distributors. 

For Norway there will be a slightly different procedure, but RMAs from the other countries are sent to [ mailto:[email-masked] | [email-masked] ] as usual. When you approve the next RMA for Norway, could you please assign the ticket to me after the approval. I would like to trial our new procedure first and then send you all details about it. 

	

Venlig hilsen / Best regards 

Heta Nyrhinen 
Project Manager, Global Support and Service 
+45 4470 0148 

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/en/us/enterprise/products/adapt-660-amc-bluetooth-headset-1001125 ] 

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