Subject: RE: New RMA inquiry request - 211502
From: EPOS Customer Service UK <[email-masked]>
To: "Heta Nyrhinen (HNYR)" <[email-masked]>, BLR SennCom Support <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Wed, 4 May 2022 11:19:42 +0000

Hi Heta

This order is being held by UPS due to the address being incomplete.  Where do you want it re-directed to?

Best Regards,
Lorraine Quirie
Customer Service
Tel: 01698 208252

EPOS UK Cadzow Industrial Estate, Hamilton, ML3 7QE
[Signatur-banner_basic_ATC]

eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445706090&sdata=fKst5h71cfeYMt60N1VHTxVrUtWd147104dnumbMwow%3D&reserved=0> · Follow us here
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445716089&sdata=MluagG%2FOKK2zbJI3Z7qf%2FSnXXSLn4EqW5EllvQVSf%2Fg%3D&reserved=0>  <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445716089&sdata=Mc6bJR%2Bd4fxeHuXsiZtdKyW2F3fAJPWGBk4g8%2FIwuLM%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445726084&sdata=2hJD8Zqpg3sTdMuB4yyWPAyS%2F6BsvJc37PQjRVgnNWI%3D&reserved=0>

eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445736080&sdata=Se9wuO21VROEkr03s%2BXgF8evTDnqT%2FdPuPsXq8mmS8M%3D&reserved=0> · Follow us here
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445736080&sdata=1U9cd0T%2Bjjwsb%2FarvDZG51IKjrdeuyhszJcZg2K99Wc%3D&reserved=0>  <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445746071&sdata=vu6CH297gsqcqftnAhNzytuFZqMzA%2BJa3EhKbucEqys%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445746071&sdata=Vnap0bcrKqAZcnggh7a8PvQWyZYFSEin2iaqPlpwwls%3D&reserved=0>

eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445756070&sdata=W9AFgOZFmyIAB%2BW0V%2FL7mQBH7ZW1medCZxHc%2BL6AkQ4%3D&reserved=0> · Follow us here
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Fsennheisergaming%2F&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445756070&sdata=ETOsA5V%2FiT1cfYbLsvJh8tSf3xk3HIY%2FxnYjJS771%2FM%3D&reserved=0>  <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fsennheisergaming%2F&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445766066&sdata=JyrbntHsIBYJZcHcK04yA9BTHgbrwGPblxXB%2BbhQ2ZI%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fuser%2Fsennheisergaming&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445766066&sdata=cjon5IhUHJqv9H1JnmBHc58%2FyiPdtuzUW6TYdCeSygA%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FSennheiserGamer%3Fs%3D20&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445776056&sdata=FP2iYPhCTSgwnKX05NT54XrcPguWNYX1iRdKvbFpLtk%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=02%7C01%7Clorq%40oticon.com%7Cb0c605f24b0c48f09e6a08d811f15252%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637279075445776056&sdata=xhcFt7GlgAGrUpExm0Qx8RMary0oBC2kAwC2AiESJ9A%3D&reserved=0>

From: Heta Nyrhinen (HNYR) <[email-masked]>
Sent: 03 May 2022 09:22
To: EPOS Customer Service UK <[email-masked]>; BLR SennCom Support <[email-masked]>; Pritish Nandi <[email-masked]>
Subject: RE: New RMA inquiry request - 211502

Hi Lorraine,

Okay no worries, we will check what happens with the delivery.

Venlig hilsen / Best regards
Heta Nyrhinen
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fus%2Fenterprise%2Fproducts%2Fadapt-660-amc-bluetooth-headset-1001125&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=K0oRldC%2F8zVnsHUy%2F%2BtyZCIKKDxJ4FjAv0Dj8dnkb50%3D&reserved=0>
eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=SBestlLITtDdJL3cQowMnIO7dEbbL3fZBeXzzU6AG0Y%3D&reserved=0> · Follow us here
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Feposenterprise&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=AkEEHD3BXRY8c%2FJN%2BrqbiQoA80OSH1Uv8qwHb3oDuN0%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Feposaudio&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=fKQ0BNKRHyxryO%2BWVtoT4P0JycP5qm57CrvqM14JoCc%3D&reserved=0>    <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=6bGcghbDuS5%2BOjCtAt%2BvyINW9%2FcMVIVWVevn%2B3%2B9%2FJ0%3D&reserved=0>    <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Feposaudio%2F&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=zaLjCRYu9Zclcv1sSYdn909wTC4z68I1j9pfTLdwnDo%3D&reserved=0>    <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fc%2FEPOSEnterprise&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=4uWKu4IokvT7yCxSYHkIHheLeRP4BZDfcSmFU2OuRmQ%3D&reserved=0>

From: EPOS Customer Service UK <[email-masked]<mailto:[email-masked]>>
Sent: 3. maj 2022 10:17
To: BLR SennCom Support <[email-masked]<mailto:[email-masked]>>; Pritish Nandi <[email-masked]<mailto:[email-masked]>>; Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: RE: New RMA inquiry request - 211502

Hi Heta

Sorry for the late reply.  It was a bank holiday in the UK yesterday.

Unfortunately the order was despatched on Friday 29th April so it is too late to stop it.

Best Regards,
Lorraine Quirie
Customer Service
Tel: 01698 208252

EPOS UK Cadzow Industrial Estate, Hamilton, ML3 7QE
[Signatur-banner_basic_ATC]

eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=SBestlLITtDdJL3cQowMnIO7dEbbL3fZBeXzzU6AG0Y%3D&reserved=0> · Follow us here
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=H5p4%2Fo2wDL4gcKBB%2FVd7Z6w%2F4LXCTydWoa6EjcMAk9A%3D&reserved=0>  <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=5noV0QS%2B6O11wRQSdzl3j%2BEFMzYhQX5xczzf6P%2BvXQ8%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=kQc2U3QB%2BYZ09oIwxywvIlDuv%2BqUVrDKU7oyFsSmFbY%3D&reserved=0>

eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=SBestlLITtDdJL3cQowMnIO7dEbbL3fZBeXzzU6AG0Y%3D&reserved=0> · Follow us here
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=H5p4%2Fo2wDL4gcKBB%2FVd7Z6w%2F4LXCTydWoa6EjcMAk9A%3D&reserved=0>  <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=5noV0QS%2B6O11wRQSdzl3j%2BEFMzYhQX5xczzf6P%2BvXQ8%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=kQc2U3QB%2BYZ09oIwxywvIlDuv%2BqUVrDKU7oyFsSmFbY%3D&reserved=0>

eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=SBestlLITtDdJL3cQowMnIO7dEbbL3fZBeXzzU6AG0Y%3D&reserved=0> · Follow us here
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Fsennheisergaming%2F&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=mBdbty1n3mAP%2BsuBzXGJSNl5VQc6Z5k%2Bue6mCtNC7Sc%3D&reserved=0>  <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fsennheisergaming%2F&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=%2Fq0bmUni1ivgbq5IHSGV2k7%2FsdpLpJWydgW5lSx1RJc%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fuser%2Fsennheisergaming&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=c64s8j8gwSkcI2%2FFxhW1xbD9anlZheVmbj0sdMSGTmE%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FSennheiserGamer%3Fs%3D20&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=8GxjrXboxJfOOZiHVWAYGDAFBuYRhIs2p%2B5sh2vEUKw%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297471933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=kQc2U3QB%2BYZ09oIwxywvIlDuv%2BqUVrDKU7oyFsSmFbY%3D&reserved=0>

From: EPOS Global Support <[email-masked]<mailto:[email-masked]>>
Sent: 02 May 2022 11:27
To: Pritish Nandi <[email-masked]<mailto:[email-masked]>>; EPOS Customer Service UK <[email-masked]<mailto:[email-masked]>>; Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: RE: New RMA inquiry request - 211502

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Lorraine,

Is it possible to stop the replacement order? The customer is not at that address anymore.

Thank you,
Heta

 Conversation ID: 3f744bc4-b5b0-11ec-ae8b-912639deb2a7 5b3444fb-ca02-11ec-a5ea-723487541dd7 7f8600dOn Wed, April 6 at 16:25, EPOS Audio, Customer Service UK wrote:

Hi

Replacement order is SUK000010748.

Please note 1001004 is out of stock at the moment.

Best Regards,

Lorraine Quirie
Customer Service

Tel: 01698 208252

EPOS UK Cadzow Industrial Estate, Hamilton, ML3 7QE

[Signatur-banner_basic_ATC]

eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297628158%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=7hKXCcDe5MHt7WQ8Qe1cyjig%2BAZnY6iBjDzyPsLKrFo%3D&reserved=0> · Follow us here

<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297628158%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=DG7yMaScvLcdR4Q6gTQ4EaiqHsJtuI1t9BPwwjs4e8Y%3D&reserved=0>  <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297628158%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ZjPEKJ6v%2Fg8bIsQfgE9a6qaBBD6oidTbSZ4uqt4I%2FD0%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297628158%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=fz9RLI6gbrxww%2FZVglRgSKykFPzzkU0CiBYHZJsGPn8%3D&reserved=0>

eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297628158%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=7hKXCcDe5MHt7WQ8Qe1cyjig%2BAZnY6iBjDzyPsLKrFo%3D&reserved=0> · Follow us here

<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297628158%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=DG7yMaScvLcdR4Q6gTQ4EaiqHsJtuI1t9BPwwjs4e8Y%3D&reserved=0>  <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297628158%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ZjPEKJ6v%2Fg8bIsQfgE9a6qaBBD6oidTbSZ4uqt4I%2FD0%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297628158%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=fz9RLI6gbrxww%2FZVglRgSKykFPzzkU0CiBYHZJsGPn8%3D&reserved=0>

eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297628158%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=7hKXCcDe5MHt7WQ8Qe1cyjig%2BAZnY6iBjDzyPsLKrFo%3D&reserved=0> · Follow us here

<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Fsennheisergaming%2F&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297628158%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=M0bMEWUyXgWfH9bYnC6GJpsBND1cROnskDEAeugxa%2Bo%3D&reserved=0>  <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fsennheisergaming%2F&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297628158%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=lsK5vKiTqDW1c3rfa1U75ctn5N1aCWrh5QHXaQg0I%2B4%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fuser%2Fsennheisergaming&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297628158%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=iTz1pxmWP83EjS4Q6xfRCLGwnUcfHameReLJ26bXCm0%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FSennheiserGamer%3Fs%3D20&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297628158%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=fKIqv5in6YoUWu8Qj%2BdSGHm%2BT8SQoWP2V%2F7SxLNsDp8%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=05%7C01%7Ccustomerserviceuk%40eposaudio.com%7C88c7b0d9933649d9e4ce08da2cde03cc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637871629297628158%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=fz9RLI6gbrxww%2FZVglRgSKykFPzzkU0CiBYHZJsGPn8%3D&reserved=0>

From: EPOS Global Support <[email-masked]<mailto:[email-masked]>>
Sent: 06 April 2022 14:49
To: EPOS Customer Service UK <[email-masked]<mailto:[email-masked]>>
Subject: New RMA inquiry request - 211502

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Remarks: POP waived by L2. Please send replacement as soon as possible.

Company Name: Private

Name: Serhii Sokolov

Phone: +380979528086

Email: [email-masked]<mailto:[email-masked]>

Address line 1: 40 Trinity Square

Address line 2:

Postal Code: EC3N 4DJ

City: London

State/Province: London

Country: EMEA::UK

Article Nr. (Quantity):

Article nr. for replacement: 1001004(1)

Article nr. for return: NA

Process: REPLACEMENT_ONLY

Stock location: MAIN

 Conversation ID: 3f744bc4-b5b0-11ec-ae8b-912639deb2a7 3f744bc4-b5b0-11ec-ae8b-912639deb2a7 7f8600d