Subject: [EPOS] Re: MB Pro 2, PC, Firmware update failed
From: EPOS Global Support <[email-masked]>
To: Pritish Nandi <[email-masked]>
Date: Wed, 16 Mar 2022 14:37:55 +0000

Your request (208388) has been updated. To add additional comments, reply to this email.
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Jeet Behera, 16 Mar 2022, 20:07 GMT+5:30

Dear Pritish,

Thank you for the details.

We apologize for the delay in responding to the email.

In order to help you further, could you please advise on some questions below:

- Check if the USB cable being used has data transfer capabilities.
- Update firmware via EPOS Connect.

MB Pro 1/2 Firmware update

Looking forward to your reply soon.

Please do not hesitate to contact us if you have any further questions. You can reach us by answering to this email or by calling us directly from Monday to Friday between 08:00 until 17:00 on our support number +91 120 4184843

We wish you a nice day!

Best regards,
Jeet Behera
EPOS Global Support

Click here to view the full ticket: eposaudio.zendesk.com/agent/tickets/208388

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