Subject: Re: Phone coverage
From: Saurabh Dadu <[email-masked]>
To: "Heta Nyrhinen (HNYR)" <[email-masked]>, Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>
Date: Tue, 15 Mar 2022 13:40:50 +0000

Hi Heta,

This is Noted. @Ashish Dabral<mailto:[email-masked]> @Pritish Nandi (LSM)<mailto:[email-masked]> why did this happen?

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Heta Nyrhinen (HNYR) <[email-masked]>
Sent: 15 March 2022 6:56 PM
To: Saurabh Dadu <[email-masked]>
Cc: Sara Aknooni (SRAK) <[email-masked]>
Subject: Phone coverage

Hi Saurabh,

I noticed this afternoon that we had no agents assigned to the US Enterprise group and also both French agents were away at the same time. I have now added Grace, Rosette and Ismael to the US Enterprise group to cover until the US shift starts working.

Please remember to re-assign the ring groups when we have leavers to make sure that all lines are covered sufficiently.

Venlig hilsen / Best regards

Heta Nyrhinen (HNYR)
Project Manager, Global Support and Service
+45 4470 0148

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