Subject: Reseller - MDM KOM (202099)
From: Pritish Nandi <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Cc: "Josephine Veena Dorairaj, JVDO" <[email-masked]>, Pravesh Singh <[email-masked]>
Date: Thu, 24 Feb 2022 04:58:57 -0700 (MST)

Hi Heta, 

As discussed, PFB is the case where we have a request for RMA from reseller MDM KOM. 

Ticket 	Replacement Shipped 	Tracking 	Product 	Invoice 	Reseller 	DOP 	Faulty unit 
202099 	No 	NA 	GTW 270 Hybrid 	Yes 	MDM Kom 	30/12/2021 	NA 
202097 	Yes 	NA 	GTW 270 Hybrid 	Yes 	MDM Kom 	07/01/2022 	Not Requested 
198523 	Yes 	1Z3W23160496759558 	GTW 270 Hybrid 	Yes 	Vendita MDM Kom 	27/12/2021 	Received in HQ 
193919 	Yes 	1Z3W23160498197278 	GTW 270 Hybrid 	Yes 	MDM Kom 	23/11/2021 	Not Requested 
178610 	Yes 	1Z3W23160499233637 	GTW 270 Hybrid 	Yes 	MDM Kom 	01/10/2021 	Received in HQ 

The actual ticket is 197079 where we have declined the warranty for the reseller because he acquired 40 pieces of GTW 270 via a private person and 30 out of them were not connecting or charging. 

Regards, 
Pritish Nandi