Subject: Updating Customer Profile In Zendesk - Manual
From: Pritish Nandi <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>, ashish dabral <[email-masked]>, saurabh <[email-masked]>, deeksha <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Date: Sat, 19 Feb 2022 07:30:36 -0700 (MST)

Hi Heta, 

I have created a manual with scenarios when and how to update contact details or customer profile. 
Could you please have a look and advise if you think it is fine to share with agents? 
If you would like to add anything or correct anything here. 

Regards, 
Pritish Nandi