Subject: RMA requests from Charter Communications
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: "Franck Gampio-Killy (FRKI)" <[email-masked]>, "Jan Philipp Faber (JNFA)" <[email-masked]>, "Hamed Rahnama (HARH)" <[email-masked]>, "Muhammad Ali (MUAI)" <[email-masked]>, "Josephine Veena Dorairaj (JVDO)" <[email-masked]>, "Christopher Kurek (CKUR)" <[email-masked]>, "Daisuke Murata (DIUM)" <[email-masked]>, "Ross Martowski (ROMR)" <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>
Date: Wed, 16 Feb 2022 07:57:04 +0000

Hi all,

We have a temporary agreement with Sales about Charter Communications RMA requests from the US. They are usually bulk requests, so please assign them to me or Ross, but for now the process will be:

  *   Proof of purchase waived.
  *   SLTR process to be used.

Venlig hilsen / Best regards
Heta Nyrhinen (HNYR)
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S * Industriparken 27 * DK-2750 Ballerup * Denmark
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