Subject: CB isn't creating ticket
From: Arjun Hurry <[email-masked]>
To: Pritish Nandi <[email-masked]>, Pravesh Singh <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Fri, 11 Feb 2022 12:59:41 -0700 (MST)

Hi Pritish, 

Please be advised this error has been cropping up since yesterday - CB isn't creating a ticket for inbound calls on the general CS-US number (1-860..). Screenshots attached from yesterday and today. It's happened 3 times so far. 

Best Regards, 
AJ