Subject: Feedback - 25/1/2021
From: Pritish Nandi <[email-masked]>
To: deeksha <[email-masked]>
Date: Tue, 25 Jan 2022 07:51:36 -0700 (MST)

Feedback Shared: 

ID 	Subject 	Assignee 	Comment 	Feedback Status 
195264 	SDW 5063, Windows 10, Noise a-side 	Sebastian Coldea 	Didn't ask to confirm the phone number, escalated to L2 for RMA approval without performing basic T/S or cross-testing, and LHS (Environment) field not added. 	Shared 
195744 	D 10 Phone - EU, Deskphone/Alcatel 4039, Not charging 	Adelina Bartes 	A new ticket shouldn't have been opened. Case summary: issue description not clear, phone number not added, and OB call not attempted on follow-ups. 	Shared 
196243 	Game One, No sound left side 	Sven Thiele 	Didn't ask for the phone number. 	Shared 
197380 	PC 38X, Product Information 	Ritesh Kumar 	(12:42:54 PM), (01:03:19 PM) unnecessary details shared. The ticket should've been closed, no need to follow up. 	Shared 

Regards, 
Pritish Nandi