Subject: RE: Service Note - EPOS Connect Win& Mac V7.1.0 (Main Release)
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: "Jan Philipp Faber (JNFA)" <[email-masked]>, "Franck Gampio-Killy (FRKI)" <[email-masked]>, "Hamed Rahnama (HARH)" <[email-masked]>, "Muhammad Ali (MUAI)" <[email-masked]>, "Josephine Veena Dorairaj (JVDO)" <[email-masked]>, "Christopher Kurek (CKUR)" <[email-masked]>, "Daisuke Murata (DIUM)" <[email-masked]>, "Ross Martowski (ROMR)" <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>
Date: Mon, 24 Jan 2022 10:38:37 +0000

Hi team,

An update regarding the EPOS Connect release today: This release will be without the msi package, as a bug was found in the installation SECEC-4594<https://jira.kitenet.com/browse/SECEC-4594>. This will impact some EPOS Manager tenants. We can only recommend them to use the exe file for now or wait for the fix that R&D are working on.

EPOS Connect Version 7.1.0.24484 is already available on the website<https://www.eposaudio.com/en/dk/enterprise/software/epos-connect>, but the deployment to the generic tenant is not completed yet. It is expected at around 14:00 CET today.

Venlig hilsen / Best regards
Heta Nyrhinen (HNYR)
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://www.eposaudio.com/en/dk/enterprise/aston-martin-f1?utm_source=mailsignatur&utm_medium=email&utm_campaign=am_f1&utm_content=nn_en_email_aw>
eposaudio.com<https://www.eposaudio.com/> · Follow us here
<https://www.facebook.com/eposenterprise>   <https://twitter.com/eposaudio>    <https://www.linkedin.com/company/eposaudio>    <https://www.instagram.com/eposaudio/>    <https://www.youtube.com/channel/UCKZSbHA_gj3OKwPnKa4cNaA>

From: Heta Nyrhinen (HNYR)
Sent: 21. januar 2022 13:53
To: Jan Philipp Faber (JNFA) <[email-masked]>; Franck Gampio-Killy (FRKI) <[email-masked]>; Hamed Rahnama (HARH) <[email-masked]>; Muhammad Ali (MUAI) <[email-masked]>; Josephine Veena Dorairaj (JVDO) <[email-masked]>; Christopher Kurek (CKUR) <[email-masked]>; Daisuke Murata (DIUM) <[email-masked]>; Ross Martowski (ROMR) <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>
Cc: Sara Aknooni (SRAK) <[email-masked]>
Subject: FW: Service Note - EPOS Connect Win& Mac V7.1.0 (Main Release)

FYI

Venlig hilsen / Best regards
Heta Nyrhinen (HNYR)
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://www.eposaudio.com/en/dk/enterprise/aston-martin-f1?utm_source=mailsignatur&utm_medium=email&utm_campaign=am_f1&utm_content=nn_en_email_aw>
eposaudio.com<https://www.eposaudio.com/> · Follow us here
<https://www.facebook.com/eposenterprise>   <https://twitter.com/eposaudio>    <https://www.linkedin.com/company/eposaudio>    <https://www.instagram.com/eposaudio/>    <https://www.youtube.com/channel/UCKZSbHA_gj3OKwPnKa4cNaA>

From: Zhenhao (Alex) Liu (AZHL) <[email-masked]<mailto:[email-masked]>>
Sent: 21. januar 2022 13:48
Subject: RE: Service Note - EPOS Connect Win& Mac V7.1.0 (Main Release)

Dear all,

We have rolled back EPOS Connect V7.1.0 for Win and Mac release on 14th Jan due to an urgent issue.
Now we have successfully fixed this issue and will make EPOS Connect ready again.

Issue: Device cannot be detected on Non-English Windows computer.

For details, please refer to the attached Release Notes and recovery steps if you are facing issue.

In case of further queries or any support, please contact Product Support – [email-masked]<mailto:[email-masked]>.

Sorry for any inconvenience.

P.S.:
EPOS Connect for Win and Mac V7.1.0 will be available from January 24th 2022 (16:00 CET onwards).

Venlig hilsen / Best regards
Zhenhao (Alex) Liu
Product Manager, Digital solution
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark

From: Zhenhao (Alex) Liu (AZHL)
Sent: Wednesday, January 12, 2022 3:48 PM
Subject: Service Note - EPOS Connect Win& Mac V7.1.0 (Main Release)
Importance: High

Dear all,

We have released EPOS Connect V7.1.0 for Win and Mac (Main Release).

For details, please refer to the attached Release Notes.

In case of further queries or any support, please contact Product Support – [email-masked]<mailto:[email-masked]>.

P.S.:
EPOS Connect for Win and Mac V7.1.0 will be available from January 14th 2022 (12:00 CET onwards).

Best regards​​
Zhenhao (Alex) Liu
Product Manager
+45 5618 0327
EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk&data=04%7C01%7Chnyr%40eposaudio.com%7C52f60afa41484dfaeb8f08d9dcdc77fc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637783661754886296%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=lFwO3ggjtgllLdueegYqRGD22SsSl5Jl8SIsum2abys%3D&reserved=0>

eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C52f60afa41484dfaeb8f08d9dcdc77fc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637783661754886296%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=sXM%2Bd359xlkygatxofzO4kpeifHKOevzHbBXxj8q7r4%3D&reserved=0>
·
Follow us here
​  <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Feposenterprise&data=04%7C01%7Chnyr%40eposaudio.com%7C52f60afa41484dfaeb8f08d9dcdc77fc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637783661754886296%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=uIa0wlIy31tMAI%2BxhbE1oAViVbde%2FdIO4ETHd7RYYi0%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Feposaudio%3Flang%3Dda&data=04%7C01%7Chnyr%40eposaudio.com%7C52f60afa41484dfaeb8f08d9dcdc77fc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637783661754886296%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=qJahYAu7osuqQA6em%2BYCq%2FKAVFnXkLVxnfHkSe5UP%2FU%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2Fmycompany%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C52f60afa41484dfaeb8f08d9dcdc77fc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637783661754886296%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=DSAj6sud7GPrSV6iRokyV385%2FVH3iKYT9HeLIeTlVs4%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Feposaudio%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C52f60afa41484dfaeb8f08d9dcdc77fc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637783661754886296%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=49cWF88AHJkeSvAsyjc8dvdRuyU993a4j5p%2FsoMsVA0%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=04%7C01%7Chnyr%40eposaudio.com%7C52f60afa41484dfaeb8f08d9dcdc77fc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637783661754886296%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=sHXegPVEMBk2E%2FFqtgbTpR1%2F93x6uNxG4iJU5p%2FEdcY%3D&reserved=0>

​

​