Subject: RE: Overdue Tickets - Gaming
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Ashish Dabral <[email-masked]>, "Josephine Veena Dorairaj (JVDO)" <[email-masked]>, Pritish Nandi <[email-masked]>
Cc: "Daisuke Murata (DIUM)" <[email-masked]>
Date: Tue, 28 Dec 2021 08:28:49 +0000

Hi Ashish,

I already spoke to Daisuke about it. He will update it.

Venlig hilsen / Best regards
Heta Nyrhinen (HNYR)
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
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From: Ashish Dabral <[email-masked]>
Sent: 28. december 2021 09:26
To: Josephine Veena Dorairaj (JVDO) <[email-masked]>; Pritish Nandi <[email-masked]>
Cc: Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Re: Overdue Tickets - Gaming

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Hello Team,

The below ticket is still not updated. Could you please ask the agent to update it?

ID
Assignee
Requested
Assignee updated
Due date
Next SLA breach
177346
Daisuke Murata
05-10-2021 22:27
29-10-2021 01:42
28-10-2021 03:00

Regards,
Ashish Dabral

________________________________
From: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>
Cc: "hnyr" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 27, 2021 2:53:15 PM
Subject: Overdue Tickets - Gaming

Hello Team,

Here is the attached report for Overdue tickets. Please filter your name and update the tickets.

Regards,
Ashish Dabral