Subject: HFL Chat Audit
From: Amit Gupta <[email-masked]>
To: "Jet Jason, Paraiso. Gromea" <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Sat, 27 Nov 2021 05:33:44 -0700 (MST)

Chat transcript: 

Rating 
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Comment 
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Tags 
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1:08 AM 
Eddie Boyd has joined. 
Eddie Boyd 
1:08 AM 
Trying to checkout, but I'm not getting the black friday discount or free shipping. 
1:08 AM 
Jason has joined. 
Jason 
1:08 AM 
Hi! this is Jason! 

Welcome to our live chat service. 
Please try using a different browser and clear all the cookies and cache before starting. 

Or, you may use the incognito window in the Google Chrome browser to place an order online. 
Eddie Boyd 
1:09 AM 
ok 
Jason 
1:10 AM 
Please feel free to contact us anytime if you need further assistance. 

Have a nice time ahead! Goodbye. 
1:10 AM 
Jason has left. 
1:17 AM 
Eddie Boyd has left. 

Hi Jason, 

I audited the transaction and the chat as well and the responses in the chat were as per the process expectations and guidelines. 

Thanks and Regards, 

Amit