Subject: Audits - 27/11/2021
From: Pritish Nandi <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>, deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Sat, 27 Nov 2021 04:53:17 -0700 (MST)

Hi All, 

Attached are the audits completed for the team. 

I can see some repeated mistakes which I will speak to the team with. One of them is some agents are not calling customers. However, on the positive side, some agents have implemented the feedback shared last time. 

Regards, 
Pritish Nandi