Subject: Training Required in HFL
From: Harsh Sharma <[email-masked]>
To: Amit Gupta <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 24 Nov 2021 16:29:33 -0700 (MST)

Hello Amit, 

Today I encountered a customer on chat, inquiring about the Skin Care Products. However, we haven't been trained on them. So, informed cx that we will be forwarding it to the concerned team and raised it to deb. Kindly, arrange some training for the same. 

Also, could you please connect with Dr. Sam and ask that if we could get the information on any upcoming sales. Because usually what happens, customers receive emails like Black Friday Sale and we don't have any information and we have to deal with the customers blindly. So if we could get the update at least a day before that way we would be able to handle them properly. 

Looking forward to hearing from you. 

Thanks and regards, 
Harsh Sharma