Subject: Re: Les Mills Virtual Kibana Feedback Requested
From: Pritish Nandi <[email-masked]>
To: Julie Schumann <[email-masked]>
Cc: manager <[email-masked]>, Khali Lanning <[email-masked]>
Date: Fri, 19 Nov 2021 01:48:26 -0700 (MST)

Hi Julie, 

You are most welcome. Let me know if you need anything else. 

Regards, 
Pritish 

From: "Julie Schumann" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "manager" <[email-masked]>, "Khali Lanning" <[email-masked]> 
Sent: Friday, November 19, 2021 2:52:54 AM 
Subject: RE: Les Mills Virtual Kibana Feedback Requested 

Hi Pritish, 

Thanks so much for the quick response! Appreciate your feedback. 

Thanks, 

Julie 

Julie Schumann (she/her) | B2B Markets Supports Lead 

[ mailto:[email-masked] | [email-masked] ] 

[ https://app.livestorm.co/les-mills/marketing-and-events-to-build-an-unstoppable-facility ] 

Looking for Les Mills Virtual App Support? - [ https://www.lesmills.com/clubs-and-facilities/virtual/virtual-support/ | 
https://www.lesmills.com/clubs-and-facilities/virtual/virtual-support/ ] 

From: Pritish Nandi <[email-masked]> 
Sent: Thursday, November 18, 2021 12:17 AM 
To: Julie Schumann <[email-masked]> 
Cc: manager <[email-masked]>; Khali Lanning <[email-masked]> 
Subject: Re: Les Mills Virtual Kibana Feedback Requested 

Hi Julie, 

Thank you for your email. 

Please find below the list of reports that we check most often when troubleshooting an issue, however, it normally depends on the issue type honestly. I also say this on behalf of olesia as we discuss most of the cases when in shift. 

    1. Error report 
    2. Device Status/SF logins 
    3. Playback issues/Pause and Play/AV disconnections 
    4. AV Disconnections 
    5. iPad Storage/App Version/iOS Version 

6. Corrupt Downloads/Download Size 

Regards, 

Pritish 

From: "Julie Schumann" < [ mailto:[email-masked] | [email-masked] ] > 
To: "manager" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Khali Lanning" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, November 18, 2021 4:31:57 AM 
Subject: Les Mills Virtual Kibana Feedback Requested 

Hi Pritish and Olesia, 

Looking for some feedback about the below reports inside of Kibana. These are all the reports we have available on Freshdesk under Kibana Training Material, and reports that we typically use to sort out issues with partners. Can you each let me know by Friday end of day which ones you use most often/which reports you use at all? 

Thanks! 

Error report: 

    * [ https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/bc1c6bd0-e09c-11e9-9dd6-4bdd0bed2f00?_g=h@44136fa&_a=h@66bc1c7 | https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/bc1c6bd0-e09c-11e9-9dd6-4bdd0bed2f00?_g=h@44136fa&_a=h@66bc1c7 ] 

Device Status/Salesforce logins 

    * [ https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/dashboard/5af2cba0-9160-11e9-8fa6-5b459bc69f64?_g=h@4607d18&_a=h@5807dd5 | https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/dashboard/5af2cba0-9160-11e9-8fa6-5b459bc69f64?_g=h@4607d18&_a=h@5807dd5 ] 

Playback issues/Pause and Play/AV disconnections 

    * [ https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/dashboard/7208fcb0-7abd-11e9-a56e-f9df13010c0e?_g=h@e8eb03e&_a=h@a8d21bc | https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/dashboard/7208fcb0-7abd-11e9-a56e-f9df13010c0e?_g=h@e8eb03e&_a=h@a8d21bc ] 

Playback History 

    * [ https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/bc1c6bd0-e09c-11e9-9dd6-4bdd0bed2f00?_g=h@44136fa&_a=h@66bc1c7 | https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/bc1c6bd0-e09c-11e9-9dd6-4bdd0bed2f00?_g=h@44136fa&_a=h@66bc1c7 ] 

Release playback 

    * [ https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/bd4477d0-81b7-11e9-940b-b9156983e19f?_g=h@edfa016&_a=h@7b837b7 | https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/bd4477d0-81b7-11e9-940b-b9156983e19f?_g=h@edfa016&_a=h@7b837b7 ] 

AV Disconnections 

    * [ https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/20303c10-c87d-11e9-9dd6-4bdd0bed2f00?_g=h@edfa016&_a=h@56a8172 | https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/20303c10-c87d-11e9-9dd6-4bdd0bed2f00?_g=h@edfa016&_a=h@56a8172 ] 

iPad Storage/App Version/iOS Version 

    * [ https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/visualize/edit/422734a0-d290-11e9-874f-194e6bc4face?_g=h@5c66346&_a=h@cb1fbb5 | https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/visualize/edit/422734a0-d290-11e9-874f-194e6bc4face?_g=h@5c66346&_a=h@cb1fbb5 ] 

Corrupt Downloads/Download Size 

    * [ https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/ecf182d0-b271-11e9-956d-dbb13080d37d?_g=h@edfa016&_a=h@f20a89e | https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/ecf182d0-b271-11e9-956d-dbb13080d37d?_g=h@edfa016&_a=h@f20a89e ] 

Playback Pause 

    * [ https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/7df28b00-8cb4-11e9-956d-dbb13080d37d?_g=h@67168a2&_a=h@461b581 | https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/7df28b00-8cb4-11e9-956d-dbb13080d37d?_g=h@67168a2&_a=h@461b581 ] 

Release Refresh 

    * [ https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/09466900-df5e-11e9-874f-194e6bc4face?_g=h@67168a2&_a=h@6d063d9 | https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/09466900-df5e-11e9-874f-194e6bc4face?_g=h@67168a2&_a=h@6d063d9 ] 

Automation Settings 

    * [ https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/563c6a60-40cf-11eb-a17a-5d3c3834535c?_g=h@44136fa&_a=h@a6bf129 | https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/563c6a60-40cf-11eb-a17a-5d3c3834535c?_g=h@44136fa&_a=h@a6bf129 ] 

Whether a club is using Automation 

    * [ https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/6aa2fee0-001d-11ea-ad1b-8d30f6432d97?_g=h@e8eb03e&_a=h@ce1f3fa | https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/6aa2fee0-001d-11ea-ad1b-8d30f6432d97?_g=h@e8eb03e&_a=h@ce1f3fa ] 

Thanks! 

Julie Schumann (she/her) | B2B Markets Supports Lead 

[ mailto:[email-masked] | [email-masked] ] 

[ https://app.livestorm.co/les-mills/marketing-and-events-to-build-an-unstoppable-facility ] 

Looking for Les Mills Virtual App Support? - [ https://www.lesmills.com/clubs-and-facilities/virtual/virtual-support/ | 
https://www.lesmills.com/clubs-and-facilities/virtual/virtual-support/ ]