Subject: RE: Les Mills Virtual Kibana Feedback Requested
From: Julie Schumann <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: manager <[email-masked]>, Khali Lanning <[email-masked]>
Date: Thu, 18 Nov 2021 21:22:54 +0000

Hi Pritish,

Thanks so much for the quick response! Appreciate your feedback.

Thanks,
Julie

Julie Schumann (she/her) | B2B Markets Supports Lead
[email-masked]<mailto:[email-masked]>
<https://app.livestorm.co/les-mills/marketing-and-events-to-build-an-unstoppable-facility>
Looking for Les Mills Virtual App Support?  - https://www.lesmills.com/clubs-and-facilities/virtual/virtual-support/

From: Pritish Nandi <[email-masked]>
Sent: Thursday, November 18, 2021 12:17 AM
To: Julie Schumann <[email-masked]>
Cc: manager <[email-masked]>; Khali Lanning <[email-masked]>
Subject: Re: Les Mills Virtual Kibana Feedback Requested

Hi Julie,

Thank you for your email.

Please find below the list of reports that we check most often when troubleshooting an issue, however, it normally depends on the issue type honestly. I also say this on behalf of olesia as we discuss most of the cases when in shift.

  1.  Error report
  2.  Device Status/SF logins
  3.  Playback issues/Pause and Play/AV disconnections
  4.  AV Disconnections
  5.  iPad Storage/App Version/iOS Version

6.             Corrupt Downloads/Download Size

Regards,
Pritish

________________________________
From: "Julie Schumann" <[email-masked]<mailto:[email-masked]>>
To: "manager" <[email-masked]<mailto:[email-masked]>>
Cc: "Khali Lanning" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 18, 2021 4:31:57 AM
Subject: Les Mills Virtual Kibana Feedback Requested

Hi Pritish and Olesia,

Looking for some feedback about the below reports inside of Kibana. These are all the reports we have available on Freshdesk under Kibana Training Material, and reports that we typically use to sort out issues with partners. Can you each let me know by Friday end of day which ones you use most often/which reports you use at all?

Thanks!

Error report:

  *   https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/bc1c6bd0-e09c-11e9-9dd6-4bdd0bed2f00?_g=h@44136fa&_a=h@66bc1c7

Device Status/Salesforce logins

  *   https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/dashboard/5af2cba0-9160-11e9-8fa6-5b459bc69f64?_g=h@4607d18&_a=h@5807dd5

Playback issues/Pause and Play/AV disconnections

  *   https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/dashboard/7208fcb0-7abd-11e9-a56e-f9df13010c0e?_g=h@e8eb03e&_a=h@a8d21bc

Playback History

  *   https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/bc1c6bd0-e09c-11e9-9dd6-4bdd0bed2f00?_g=h@44136fa&_a=h@66bc1c7

Release playback

  *   https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/bd4477d0-81b7-11e9-940b-b9156983e19f?_g=h@edfa016&_a=h@7b837b7

AV Disconnections

  *   https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/20303c10-c87d-11e9-9dd6-4bdd0bed2f00?_g=h@edfa016&_a=h@56a8172

iPad Storage/App Version/iOS Version

  *   https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/visualize/edit/422734a0-d290-11e9-874f-194e6bc4face?_g=h@5c66346&_a=h@cb1fbb5

Corrupt Downloads/Download Size

  *   https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/ecf182d0-b271-11e9-956d-dbb13080d37d?_g=h@edfa016&_a=h@f20a89e

Playback Pause

  *   https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/7df28b00-8cb4-11e9-956d-dbb13080d37d?_g=h@67168a2&_a=h@461b581

Release Refresh

  *   https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/09466900-df5e-11e9-874f-194e6bc4face?_g=h@67168a2&_a=h@6d063d9

Automation Settings

  *   https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/563c6a60-40cf-11eb-a17a-5d3c3834535c?_g=h@44136fa&_a=h@a6bf129

Whether a club is using Automation

  *   https://search-lmod-analytics-bluxewfljfxnsoixyoz4y45ruy.us-east-1.es.amazonaws.com/_plugin/kibana/app/kibana#/discover/6aa2fee0-001d-11ea-ad1b-8d30f6432d97?_g=h@e8eb03e&_a=h@ce1f3fa

Thanks!

Julie Schumann (she/her) | B2B Markets Supports Lead
[email-masked]<mailto:[email-masked]>
<https://app.livestorm.co/les-mills/marketing-and-events-to-build-an-unstoppable-facility>
Looking for Les Mills Virtual App Support?  - https://www.lesmills.com/clubs-and-facilities/virtual/virtual-support/