Subject: Important account update: New user authentication system
From: Aircall Security Team <[email-masked]>
To: [email-masked]
Date: Mon, 11 Oct 2021 08:02:02 -0500 (CDT)

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Dear live,

Aircall is updating our user authentication system and our password requirements in order to strengthen security.

What to expect:

	- In a few days, we will prompt all users in your account to log out of Aircall and log back in. When logging back in, if a user’s password does not match our stronger requirements, they will be asked to create a new password. Please ensure you clear your cookies when logging back in to the dashboard.
	- We will message all users via email and notifications within the Aircall phone app and dashboard. We will send reminders to users who have not completed this action.
	- Users must have the latest versions of the Aircall mobile apps when logging in through smartphones.

How will this benefit you?

	- This new authentication system will provide increased system security, and will pave the way for future improvements, including Single Sign-On (SSO) capabilities.

Want to know more about the user authentication changes? Check out this article <https://connect.aircall.io/OTkzLVJISi05NzMAAAGADmrQs2CXgeWf8kwLTxuTFvTmXwqBah8yy8AMCeCZ3Pdsm6rpixBPfjB3HaHaGXMV7mMByZ0=> or contact our Customer Support <https://connect.aircall.io/OTkzLVJISi05NzMAAAGADmrQs60qTSLLPyeqrqZSQ2hj7jo074FSEU52j1lsAWQws36Jb4clGVlAIUJ9zPy3WQVUnog=> team for assistance.

Thank you,
The Aircall Security Team
233 Park Ave S, New York, NY 10003
 © 2021 Aircall. All rights reserved.
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