Subject: Follow Up Procedure
From: Pritish Nandi <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>, abhishek kumar <[email-masked]>
Date: Tue, 28 Sep 2021 04:53:10 -0700 (MST)

Hi Heta, 

As advised by you, going forward we will only send two follow up emails to Enterprise Customers. 

Also they would try to call the customer on both occassion to see if they can get hold of them. 

On 3rd attempt they would advise and close the case as per procedure. 

Regards, 
Pritish Nandi