Subject: RE: German Writing Skill
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Pritish Nandi <[email-masked]>
Date: Mon, 27 Sep 2021 07:37:10 +0000

Hi Pritish,

It is okay with a few mistakes. However he only replied to customer 2.

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261
EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<http://www.eposaudio.com/enterprise/aston-martin-f1?utm_source=mailsignatur&utm_medium=email&utm_campaign=am_f1&utm_content=nn_en_email_aw>

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From: Pritish Nandi <[email-masked]>
Sent: 27. september 2021 09:35
To: Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Fwd: German Writing Skill

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

FYI,

Regards,
Pritish
________________________________
From: "liviulaszlo" <[email-masked]<mailto:[email-masked]>>
To: "Darpan Arora" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, September 24, 2021 9:14:36 PM
Subject: Re: German Writing Skill

Sehr geehrte Frau Schneider,

vielen Dank dass Sie uns kontaktiert haben!

Es tut mir leid zu hören, dass Ihre Kopfhörer beschädigt sind.

Wir helfen Ihnen gerne dieses Problem zu beheben, damit Sie Ihre Kopfhörer wieder glücklich verwenden können.

Leider können wir Ihnen derzeit keine Rückerstattung anbieten, da Sie Ihr Produkt von 1 Jahr gekauft haben. Jedoch möchte ich daran bitten, uns ein paar Bilder den Schäden zur Verfügung zu stellen und uns zu bestätigen ob sie zufälligerweise heruntergefallen sind, eine Stoßkontakt erlitten haben oder mit chemischen Lösungen in Kontakt gekommen sind.

In Erwartung Ihrer Antwort, verbleibe ich!

Mit freundlichen Grüßen,
Laszlo

vin., 24 sept. 2021, 13:25 Darpan Arora <[email-masked]<mailto:[email-masked]>> a scris:
Hi Liviu

Could you please write a short email reply in German for these customers and issues below?

Please make sure you write it excatly as you would write to customer in real life.

Customer 1.: Hello, I have no sound in my Bluetooth Headset. Please help me urgently! Tobias

Customer 2.: Good day, I would like to return my headset, as the ear pads are disintegrating already after one year of use. Please give me a refund. Greetings Anja Schneider

Regards,

Darpan Arora
Executive HR
LiveSalesman
+91- 9650078841
[email-masked]<mailto:[email-masked]>