Subject: FW: New RMA inquiry request - 172660 - NO RMA - SDE 64083
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Pritish Nandi <[email-masked]>
Date: Tue, 21 Sep 2021 07:03:53 +0000

Hi Pritish,

It looks like the agent was still using the old article number list here?

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261
EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<http://www.eposaudio.com/enterprise/aston-martin-f1?utm_source=mailsignatur&utm_medium=email&utm_campaign=am_f1&utm_content=nn_en_email_aw>

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From: EPOS Customer Service DACH <[email-masked]>
Sent: 21. september 2021 07:52
To: SeCom DK Gaming Help <[email-masked]>
Cc: Heta Nyrhinen (HNYR) <[email-masked]>
Subject: AW: New RMA inquiry request - 172660 - NO RMA - SDE 64083

Hi Team,

The new replacement order is:

SDE000064083

Please note, the new number is 1000444, from the old number we have no material on stock. Please change your request.

Best regards
Gabi

Von: EPOS Global Support <[email-masked]<mailto:[email-masked]>>
Gesendet: Montag, 20. September 2021 16:17
An: EPOS Customer Service DACH <[email-masked]<mailto:[email-masked]>>
Betreff: New RMA inquiry request - 172660 - NO RMA - SDE 64083

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Remark: No product will be returned.

Company Name:
Name: Tim Schmalenbach
Phone: 015777201086
Email:[email-masked]​ ​
Address line 1: Falkenstraße 9
Address line 2:
Postal Code: 91056
City: Erlangen
State/Province: Bayern
Country: EMEA::Germany

Products and quantities
Article nr. (Quantity):
Article nr. for replacement: 507295(1)
Article nr. for return:

Process: gaming_warranty_snow
Stock location: gaming_warranty_main

Is This a Warranty: 1
 Conversation ID: 7cc9b4eb-1a1d-11ec-90ad-47654a9b5df7 7cc9b4eb-1a1d-11ec-90ad-47654a9b5df7 7f8600d