Subject: FW: Please add customers contact number in the ticket
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: Pritish Nandi <[email-masked]>
Date: Wed, 15 Sep 2021 10:24:31 +0000

FYI

Best regards​​
Sara Aknooni
Team Manager
Global Support and Service
+45 4470 0124
+45 7131  4960

From: Muhammad Ali (MUAI) <[email-masked]>
Sent: Monday, September 13, 2021 5:15 PM
To: Josephine Veena Dorairaj (JVDO) <[email-masked]>
Cc: Sara Aknooni (SRAK) <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Please add customers contact number in the ticket

Hi Josephine

Could you please ask Pritish to make sure that customers phone number is always added in the Zendesk profile?

As reference Ticket #170847

Customers contact is present in the ticket but it was not added in the profile or left part of the ticket.

Thank you

Best regards​​
Muhammad Ali
Technical Support Specialist
+45 5618 0013
+45 9399 0566<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdemant.sharepoint.com%2Fsites%2Femailsignature%2FEPOS%2FPages%2Fdefault.aspx&data=04%7C01%7Csrak%40eposaudio.com%7C07f397cff3d6463e5af508d976c935fc%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637671428895714515%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=c9y4HFxUcY8VMp9o8FNkmMaSPBEtLc%2FazB0cyybXbIU%3D&reserved=0>
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