Subject: Re: Quality Issue - GSX 300 - Unable to change equalizer or surround sound
From: Pritish Nandi <[email-masked]>
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Cc: Abhishek Kumar <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]>
Date: Fri, 10 Sep 2021 03:18:21 -0700 (MST)

Thank you Josphine, 

Regards, 
Pritish 

From: "Josephine Veena Dorairaj, JVDO" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "Abhishek Kumar" <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]> 
Sent: Friday, September 10, 2021 3:06:37 PM 
Subject: RE: Quality Issue - GSX 300 - Unable to change equalizer or surround sound 

Hi Pritish, 

Thank you for flagging, I will review these tickets and open Quality case if needed. 

	

Best regards, 

Josephine Veena Dorairaj 
Technical Support Specialist 

+45 21684511 

	

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/en/jp/gaming/products/gsp-602-1000414 | 
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From: Pritish Nandi <[email-masked]> 
Sent: 8. september 2021 09:16 
To: Josephine Veena Dorairaj (JVDO) <[email-masked]> 
Cc: abhishek kumar <[email-masked]>; Sara Aknooni (SRAK) <[email-masked]> 
Subject: Quality Issue - GSX 300 - Unable to change equalizer or surround sound 

		

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Hi Josephine, 

Lately we have been received a lot of tickets about the customers are not able to change the Equilizer or Surround Sound using GSX 300. I do not think it is an isolated issue as many customers reported this. 

Some example tickets for your review: 

172054 

117008 

140278 

169557 

170422 

167898 

Regards, 

Pritish Nandi