Subject: Quality Issue - GSX 300 - Unable to change equalizer or surround sound
From: Pritish Nandi <[email-masked]>
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Cc: abhishek kumar <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]>
Date: Wed, 8 Sep 2021 00:15:58 -0700 (MST)

Hi Josephine, 

Lately we have been received a lot of tickets about the customers are not able to change the Equilizer or Surround Sound using GSX 300. I do not think it is an isolated issue as many customers reported this. 

Some example tickets for your review: 

172054 
117008 
140278 
169557 
170422 
167898 

Regards, 
Pritish Nandi