Subject: RE: Denisa's Teams not working
From: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Thu, 2 Sep 2021 12:28:08 +0000

Hi Ashish,

Our IT team informed they haven’t done any changes to the Teams and asked Denisa to contact her IT Admin.

Please raise it to LSM IT team. And also ask her to clear the cache and try different browsers.

Best regards,
Josephine Veena Dorairaj
Technical Support Specialist
+45 21684511
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://www.eposaudio.com/en/jp/gaming/products/gsp-602-1000414>

eposaudio.com · Follow us here
<https://www.eposaudio.com/>
​<https://www.facebook.com/eposaudiogaming/><https://twitter.com/eposaudiogaming><https://www.linkedin.com/company/eposaudio/mycompany/><https://www.instagram.com/eposaudiogaming/>​<https://www.youtube.com/user/sennheisergaming><https://www.linkedin.com/company/eposaudio/>

From: Ashish Dabral <[email-masked]>
Sent: 2. september 2021 12:45
To: Josephine Veena Dorairaj (JVDO) <[email-masked]>
Cc: Sara Aknooni (SRAK) <[email-masked]>; Pritish Nandi <[email-masked]>
Subject: Re: Denisa's Teams not working

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Josephine,

Since morning she is facing the same issue. She is working from Romania.

Regards,
Ashish Dabral

________________________________
From: "Josephine Veena Dorairaj, JVDO" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Cc: "Sara Aknooni, SRAK" <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, September 2, 2021 4:08:43 PM
Subject: RE: Denisa's Teams not working

Hi Ashish,

I opened a ticket to our IT service desk.

Could you please let me know if her Teams logged off suddenly or from the morning she couldn’t access it?
And also let me know from which location she is working.

Best regards,
Josephine Veena Dorairaj
Technical Support Specialist
+45 21684511
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fjp%2Fgaming%2Fproducts%2Fgsp-602-1000414&data=04%7C01%7Cjvdo%40eposaudio.com%7C4c3ccfd773164d4b708608d96dfec8d2%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637661763348882125%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Dpf01vvPxFLO%2BMWV6BMyxS7sX6NuF3O%2FJpNDzoSnNkw%3D&reserved=0>

eposaudio.com · Follow us here
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Cjvdo%40eposaudio.com%7C4c3ccfd773164d4b708608d96dfec8d2%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637661763348882125%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=OZlprSdUrRvuqSSMAsjOfxngcMWewKPqWjd%2FuVdX5Nw%3D&reserved=0>
​<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Feposaudiogaming%2F&data=04%7C01%7Cjvdo%40eposaudio.com%7C4c3ccfd773164d4b708608d96dfec8d2%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637661763348892082%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=7bxDO1jpsanStQZ7tb1V6razygkNWoURWBXjIITMNXM%3D&reserved=0><https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Feposaudiogaming&data=04%7C01%7Cjvdo%40eposaudio.com%7C4c3ccfd773164d4b708608d96dfec8d2%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637661763348892082%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=27HY0gWbS51Y0waDD%2FvksIwi5rzXF8sQe9D9bcHSA9A%3D&reserved=0><https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2Fmycompany%2F&data=04%7C01%7Cjvdo%40eposaudio.com%7C4c3ccfd773164d4b708608d96dfec8d2%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637661763348892082%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=EsiFFerbBEmyu2dCChzrTrspQ4TwNZQy2jZZsxFc1jc%3D&reserved=0><https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Feposaudiogaming%2F&data=04%7C01%7Cjvdo%40eposaudio.com%7C4c3ccfd773164d4b708608d96dfec8d2%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637661763348902036%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=LY9C%2FTJA3TQh6wOJn%2FAvdZKMVkuVkXyxQm3N2RP0y7U%3D&reserved=0>​<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fuser%2Fsennheisergaming&data=04%7C01%7Cjvdo%40eposaudio.com%7C4c3ccfd773164d4b708608d96dfec8d2%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637661763348902036%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=KZ%2BLe8cdpHf0%2BcAgK070HvDn%2F%2F1PJ0sLmW77S%2BunK3c%3D&reserved=0>

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: 2. september 2021 12:31
To: Josephine Veena Dorairaj (JVDO) <[email-masked]<mailto:[email-masked]>>
Cc: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>; Pritish Nandi <[email-masked]<mailto:[email-masked]>>
Subject: Denisa's Teams not working
Importance: High

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hello Josephine,

Denisa is not able to login in Demant Teams. Could you please check?

Here is the screenshot of the error

Regards,
Ashish Dabral