Subject: Fwd: Tech Support Candidate - sathish Budige
From: Pritish Nandi <[email-masked]>
To: deeksha <[email-masked]>
Date: Mon, 30 Aug 2021 04:58:40 -0700 (MST)

FYI 

From: "sathish Budige" <[email-masked]> 
To: "saurabh" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "deeksha" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "Pritish Nandi" <[email-masked]>, "nitin sobti" <[email-masked]> 
Sent: Monday, August 30, 2021 4:08:43 PM 
Subject: Tech Support Candidate - sathish Budige 

	

	
	
			Tech Support Test 
		Name 	sathish Budige 
E-mail 	[email-masked] 
Phone Number 	(+91) 7842334727 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
Where do you currently live (area) 	Hyderabad 
Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MacOS 
Networking - basic 
Hardware - Advanced 
Speakers & Audio 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Ishare Business services India Pvt Ltd 	Technical support 	31st aug 	28000 
Previous Employer 1 	Vijaya diagnostic center 	System admin 		18000 
Previous Employer 2 	Syphase IT solutions 	Technical support 		15000 
In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First I will check with internet. 
Then I will ping the www.ndtv.com in cmd 
Then I got to know the problem based on that I will troubleshoot 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn on bluetooth in both devices. 
1st step: long press on bluetooth option then go to available devices. 
then select the bluetooth speaker you want to connect. 
Then we will get pair option select on yes. Then your bluetooth speaker successfully connected to moblie phone. We can check by playing music 
What according to you makes you a good candidate for customer service or technical support job? 	"Customer first" is a mantra for any organisation to succeed in its business.I follow this mantra. Being responsive with positive attitude, taking accountability & ownership, understanding customer issues as a partner and providing proactive cost effective and best solutions towards the problems before the customer realises would definitely differentiate you from others 
On a scale of 1 - 5 please rate your fluency in spoken English 	4