Subject: Quality issue - B 20 Mic updates fails
From: Pritish Nandi <[email-masked]>
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]>, abhishek kumar <[email-masked]>
Date: Tue, 24 Aug 2021 22:51:21 -0700 (MST)

Hi Josephine, 

We have been receiving tickets where customers are complaining of the B20 mic is not updating and the update is failing with 1.7.0 Gaming Suite version. 

Attached is the Jira Template. 

Still have to gather some details from the customer however, please see if you could replicate the issue. 

Regards, 
Pritish Nandi