Subject: Re: Daily Workload - 23/08/2021
From: Saurabh Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, abhishek kumar <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Mon, 23 Aug 2021 13:25:52 +0000

Hi Pritish

I am still missing the observations from previous day and agenda for today in this

Regards,

Saurabh Dadu
LiveSalesman

On 23-Aug-2021, at 3:34 PM, Pritish Nandi <[email-masked]> wrote:

Hi All,

PFB the Daily Workload and Productivity for the previous day.

20/08/2021
Today's Queue   Yesterday's Productivity        Review (Pritish)
Agents  Open Tickets    Pending Tickets Public Comments Solved  IB Calls        OB calls        Attempted OB    Chats   Productivity    Attendance      RMA And Tech Questions  Public Comment  Internal Comment        Contact Added   Escalations
Anupam Tiwari   2       29      18      7       7       16      2               41      P
49
3
64
7
None
Jessica Chen    12      8       7       3       1       5       8               13      P
Marika Fujita   14      28      32      8       15      3       7       1       51      P
Dipanshu Sharma 3       37      22      7       27      9       6               58      P
Grace Boussi    31      23      35      6       7       15      1               57      P
Dheeraj Tripathi        4       26      18      1       3       2       4               23      P
Ismael Zakaria  15      29      35      8       14      10      2       2       61      P
Rosette Modiri  21      18      35      8       2       19      5               56      P
Levente Szabo   9       25      26      4       5       3       2               34      P
Sebastian Coldea        2       26      17      6       7       6       3               30      P
Sebastian Dumitru Macriniuc     8       23      38      5       2       4       3               44      P
AJ Hurry        17      23      33      6       2       2       0       1       38      P
Bharat Bhushan  12      22      22      4       4       7       1               33      P
Md Modassir Hassan      10      29      25      11      4       1       0       2       32      P
Pravesh Singh   6       34      23      10      3       5       1       3       34      P

Regards,
Pritish Nandi