Subject: Daily Workload : 20/08/2021
From: Pritish Nandi <[email-masked]>
To: saurabh <[email-masked]>
Cc: deeksha <[email-masked]>, abhishek kumar <[email-masked]>
Date: Fri, 20 Aug 2021 00:38:18 -0700 (MST)

Hi All, 

PFB the daily workload data with productivity. 

The last five columns show my productivity in terms of working on tickets. 

Going further I would update the details in this google sheet if that is okay for all: 

https://docs.google.com/spreadsheets/d/1dw2TNyvII76i4EeJdTVqlHwLEXnnmqSciHKrYnDTJLQ/edit#gid=0 

19/08/2021 													
	Today's Queue 	Yesterday's Productivity 	Review (Pritish) 
Agents 	Open Tickets 	Pending Tickets 	Public Comments 	IB Calls 	OB calls 	Attempted OB 	Chats 	Attendance 	RMA And Tech Questions 	Public Comment 	Internal Comment 	Contact Added 	Escalations 
Anupam Tiwari 	13 	27 	25 	6 	10 	4 	1 	P 	
66 
	
5 
	
119 
	
11 
	
None 

Jessica Chen 	4 	10 	9 	0 	4 	1 	0 	P 
Marika Fujita 	9 	25 	32 	5 	2 	4 	1 	P 
Dipanshu Sharma 	16 	25 	28 	3 	21 	3 	1 	P 
Grace Boussi 	22 	28 	23 	3 	18 	0 	2 	P 
Dheeraj Tripathi 	11 	20 	38 	0 	7 	6 	2 	P 
Ismael Zakaria 	17 	24 	37 	6 	12 	1 	3 	P 
Rosette Modiri 	25 	17 	28 	4 	9 	7 	1 	P 
Levente Szabo 	10 	25 	27 	5 	17 	4 	1 	P 
Sebastian Coldea 	6 	28 	30 	9 	3 	1 	1 	P 
Sebastian Dumitru Macriniuc 	29 	17 	24 	1 	3 	4 	0 	P 
AJ Hurry 	12 	24 	54 	5 	3 	0 	3 	P 
Bharat Bhushan 	4 	23 	49 	0 	6 	2 	0 	P 
Md Modassir Hassan 	15 	26 	23 	7 	6 	0 	1 	P 
Pravesh Singh 	6 	27 	31 	5 	10 	2 	2 	P 

Regards, 
Pritish Nandi