Subject: Daily Workload - 19/08/2021
From: Pritish Nandi <[email-masked]>
To: saurabh <[email-masked]>, deeksha <[email-masked]>
Cc: ashish dabral <[email-masked]>, abhishek kumar <[email-masked]>
Date: Thu, 19 Aug 2021 00:15:12 -0700 (MST)

Hi All, 

PFB the daily workload of agents. Let me know if you are okay with this information. 

Note: This productivity does not include calls or chats. Public comments only mean replies to customers. 

	Today's Queue 	Yesterday's Productivity 	
Assignee 	Open 	Pending 	Total 	Public Comment 	Solved 	
Dheeraj Tripathi 	42 	11 	53 	14 	3 	His tickets would be Reassigned. He is not working. 
Sebastian Dumitru Macriniuc 	22 	21 	43 	27 	2 	
Dipanshu Sharma 	21 	17 	38 	35 	7 	
Rosette Modiri 	14 	24 	38 	24 	4 	
Ismael Zakaria 	14 	23 	37 	28 	6 	
Grace Boussi 	13 	34 	47 	33 	5 	
Marika Fujita 	10 	23 	33 	33 	15 	
Levente Szabo 	9 	22 	31 	28 	10 	
Md. Modassir Hassan 	8 	29 	37 	21 	10 	
Pravesh Singh 	8 	28 	36 	37 	19 	
AJ Hurry 	8 	29 	37 	31 	7 	
Bharat Bhushan 	7 	19 	26 	18 	5 	
Jessica Chen 	5 	9 	14 	8 	2 	
Pritish Nandi 	4 		4 	1 	5 	
Anupam Tiwari 	4 	26 	30 	18 	7 	
Sebastian Coldea 	2 	32 	34 	21 	11 	
Josephine Veena 	2 	21 	23 	2 	1 	
Temistocles Valdes 	1 		1 	17 	4 	
Daisuke Murata 	1 	1 	2 	6 	3 	
Grand Total 	195 	369 	564 	402 	126 	

Regards, 
Pritish Nandi