Subject: EPOS - Call Report - 12th Aug
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Kumar <[email-masked]>
Date: Fri, 13 Aug 2021 06:27:59 -0700 (MST)

Hi Sir, 

Here is the call report for yesterday. 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 
APAC 	Anupam Tiwari 	4 	9 	1 	13 	0:02:24 	5:28:59 	2:07:09 	0:07:04 	1:13:57 	8:59:33 	0:23:00 	1:51:13 
APAC 	Jessica Chen 	1 	0 	0 	1 	0:00:21 	2:26:59 	0:00:03 	0:00:00 	0:00:43 	2:28:06 	0:03:00 	0:00:00 
APAC 	Marika Fujita 	2 	2 	4 	4 	0:00:44 	5:44:01 	2:46:13 	0:01:21 	0:27:18 	8:59:37 	0:57:00 	1:50:34 
													
EMEA 	Antonio Iunco 				0 						OFF 		OFF 
EMEA 	Dipanshu Sharma 				0 						OFF 		OFF 
EMEA 	Grace Boussi 	6 	13 	2 	19 	0:12:38 	5:03:04 	2:06:43 	0:16:14 	1:20:43 	8:59:22 	0:56:00 	1:26:57 
EMEA 	Bharat Bhushan 	1 	2 	0 	3 	0:06:38 	8:08:17 	0:40:16 	0:00:00 	0:04:58 	9:00:09 		0:40:16 
EMEA 	Dheeraj Tripathi 	0 	7 	8 	7 	0:08:10 	7:30:05 	0:53:14 	0:11:10 	0:16:49 	8:59:28 		1:04:24 
EMEA 	Ismael Zakaria 	8 	9 	2 	17 	0:59:35 	4:32:28 	1:26:11 	0:19:19 	1:41:50 	8:59:23 		1:45:30 
EMEA 	Rosette Modiri 	2 	13 	6 	15 	0:11:11 	6:23:08 	1:23:58 	0:12:01 	0:49:04 	8:59:22 		1:35:59 
EMEA 	Levente Szabo 	5 	9 	3 	14 	0:16:21 	6:28:18 	0:52:04 	0:12:46 	1:09:54 	8:59:23 		1:04:50 
EMEA 	Sebastian Constantin Coldea 	6 	6 	3 	12 	0:14:28 	6:30:53 	1:03:52 	0:02:45 	1:07:28 	8:59:26 		1:06:37 
EMEA 	Sebastian Dumitru Macriniuc 	4 	7 	2 	11 	0:03:12 	7:23:09 	0:50:23 	0:04:00 	0:38:50 	8:59:34 		0:54:23 
													
US 	Arjun Hurry 	4 	2 	0 	6 	0:02:46 	6:42:25 	0:47:27 	0:09:02 	0:38:00 	8:19:40 	0:22:00 	0:34:29 
US 	Md Modassir Hassan 	5 	3 	0 	8 	0:30:17 	6:33:53 	1:14:35 	0:02:09 	0:38:36 	8:59:30 	0:17:00 	0:59:44 
US 	Pravesh Singh 	5 	10 	1 	15 	0:03:30 	6:52:24 	1:23:59 	0:01:16 	0:39:57 	9:01:06 	0:41:00 	0:44:15 
	Grand Total 	53 	92 	32 	145 	2:52:15 	85:48:03 	17:36:07 	1:39:07 	10:48:07 	118:43:39 	3:39:00 	15:39:11 

Regards, 
Ashish Dabral