Subject: Re: VIP records
From: Pritish Nandi <[email-masked]>
To: "Ramananda " <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Fri, 15 Jan 2016 02:16:54 +0530 (IST)

sent 

From: "Ramananda " <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]> 
Sent: Thursday, January 14, 2016 2:49:23 PM 
Subject: VIP records 

Hello Pritish, 

VIP records for 14th Jan 2015 from me, I see other agents have already forwarded to you. 

Name : Grindem (POKER) 
Type of query : Wanting to archive 4 X prepaid cards 
Action taken : Seniors wasn't available, so can't archive it and had to wait, but player want it to be done asap or within 10 mins or will close the account, credited 2 X $6 tickets as gwg for the inconvenience 
Status : Resolved 
Date : 14.01.2016 

Name : missmolos (POKER) 
Type of query : Rakeback payment back track from previous play query 
Action taken : says he saw on poker forum of a player playing on our site telling the same story about his previous rakeback which he didnt received, but finally we paid him previous rakeback which we rejected him and want explanation 
Status : Esc to senCS 
Date : 14.01.2016 

Name : tpresto3 (POKER) 
Type of query : Wants to decrease his deposit limits 
Action taken : ask for the limits he want to change to 
Status : Resolved 
Date : 14.01.2016 

Name : Snag78 (POKER) 
Type of query : wanted to check if his address has now been updated and his rakeback deal and rake earn so far 
Action taken : Told his new address has been updated, informed his RakeBack deal and rake so far 
Status : Resolved 
Date : 14.01.2016 

Name : JeanetteVoerman 
Type of query : asked for deposit bonus 
Action taken : wants to deposit $2000 so offered 100CS and find it small so advised him promotions going on at the moment 
Status : resolved 
Date : 14.01.2016 

Username : justfoldaight 
Type of query : Reported Collusion between gab1988 and ronin88, and wants to refund 
Action taken : informed we will check and take action 
Current status : Esc to SecINV 
Date : 13/01/2016 
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With Regards, 
MRSingh 

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