Subject: Fwd: VIP records for 10th Jan (Night shift ) and 11th Jan (Morning shift)
From: Pritish Nandi <[email-masked]>
To: "Ramananda " <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Mon, 11 Jan 2016 22:59:38 +0530 (IST)

Hi Rama, 

These are sent, however would request you not to send duplicate queries as the guys are sending these directly to me. 

Thanks and regards, 
Pritish 

From: "Ramananda " <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]> 
Sent: Monday, January 11, 2016 3:08:47 PM 
Subject: VIP records for 10th Jan (Night shift ) and 11th Jan (Morning shift) 

Hello Ma'am/Pritish, 

Can we email the following VIP records for 10th Jan (Night shift ) and 11th Jan (Morning shift) 

Username : BelieveInTheBest (POKER) 
Type of query : says he didn't receive any emails about his RB payments and wants to receive it 
Action taken : ask if he receive other marketing promotion emails 
Current status : Resolved 
Date : 10/01/2016 

Username : IRAISEIT 
Type of query : Chasing a reload bonus code for poker. 
Action taken : Offered 100CS. 
Current status : Resolved. 
Date : 10th Jan, 2016 
................................ 

Username : oliver719 
Type of query : Wish to remove used PP cards for Casino. 
Action taken : Archived used PP cards. 
Current status : Resolved. 
Date : 10th Jan, 2016 
............................... 

Username : Maclane 
Type of query : Wanted to reset the password for Poker. 
Action taken : Reset password 
Current status : Resolved. 
Date : 10th Jan, 2016 
,........................... 

Username : Degnovic 
Type of query : Chasing the correct RB payment. Rake for last month for Poker. 
Action taken : Pass to seniors to check RB payment. 
Current status : Escalated. 
Date : 10th Jan, 2016 

Name : 2outter2 
Type of query : deposit declined 
Action taken : informed on the reason and advise 
Status : resolved 
Date : 10.01.2016 

With Regards, 
MRSingh 

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