Subject: Re: VIP records for 9th Jan (Night shift ) and 10th Jan (Morning shift)
From: Pritish Nandi <[email-masked]>
To: "Ramananda " <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Sun, 10 Jan 2016 22:26:39 +0530 (IST)

Hi Rama, 

This has been sent. 

Regards, 
Pritish 

From: "Ramananda " <[email-masked]> 
To: "Deeksha Dadu" <[email-masked]> 
Cc: "Pritish Nandi" <[email-masked]> 
Sent: Sunday, January 10, 2016 3:12:07 PM 
Subject: VIP records for 9th Jan (Night shift ) and 10th Jan (Morning shift) 

Hello Ma'am/Pritish, 

Can we email the following VIP records for 9th Jan (Night shift ) and 10th Jan (Morning shift) 

Name : MintBoy (POKER) 
Type of query : Want to purchase shop ticket manually 
Action taken : Credited the tickets and manually deduct the pkr points cost 
Status : Resolved 
Date : 10th Jan 2016 

Username : loosekannon (POKER) 
Type of query : Exceeded deposit limit 
Action taken : Advised when will he can dep again 
Current status : REsolved 
Date : 10/01/2016 

Username : Sofos07 
Type of query : saying that he got only 6K chips when it should have 8K chips for "6,000 Twelve Days of Christmas Freeroll". 
Action taken : Emailed/contacted Pokerops by Senior on duty 
Current status : Resolved 
Date : 10/01/2016 

Username : PennyArcade 
Type of query : Wish to increase dep limits 
Action taken : Passed to SecDEP 
Current status : Resolved 
Date : 10/01/2016 

Username : m6sp2004 
Type of query : sent us POA for Portugal 
Action taken : Passed to SecAC 
Current status : Resolved 
Date : 10/01/2016 

Username - Onetime2199 ( poker vip ) 
Type of query - VIP cash rewards 
Action taken - used bonus code BF80 > not eligible . 
Current status - resolved 
Date - 09/01/2016 

Username - HellfishRik ( casino vip ) 
Type of query - b'day tickets 
Action taken - credited silver level b'day tickets 
Current status - resolved 
Date - 09/01/2016 

Username - BelieveInTheBest ( poker vip ) 
Type of query - rakeback 
Action taken - advised we have already credited his account with R/B payment 
Current status - resolved 
Date - 09/01/2016 

Username : pikear 
Type of query : asking for rake back amount 
Action taken : gave details of rakeback for last month 
Current Status : query resolved 
Date : 9/1/2016 

Username : tysir 
Type of query : player chasing withdrawal 
Action taken : withdrawal completed by senior on duty 
Current Status : query resolved 
Date : 9/1/2016 

Username : 71SparkY71 
Type of query : Chasing withdrawal for Casino. 
Action taken : Speed up the withdrawal 
Current status : Resolved. 
Date : 9th Jan, 2016 

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With Regards, 
MRSingh 

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