Subject: How to receive PIN for Prepaid Visa Card-Prepaid Virtual Visa
From: Pritish Nandi <[email-masked]>
To: "Khan, Musahib" <[email-masked]>, "Mondal, Joydeep" <[email-masked]>, "Thakur, Anjit" <[email-masked]>, "Chetan Lalwani" <[email-masked]>, "Jamal Ahmad" <[email-masked]>, "Mayank k . arora" <[email-masked]>, Rahul Pal <[email-masked]>, "Ramananda " <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, Shahnawaz Akbar Dar <[email-masked]>, "Sharad sharma" <[email-masked]>, "Sona Kala . Chakma" <[email-masked]>, "Surajit Bhadra" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Wed, 30 Dec 2015 23:27:40 +0530 (IST)

Team, 

Please go through the below points to learn how member can get the PIN for prepaid visa card (Virtual Card only) 

For Mailed Prepaid Visa Card- 

Member would receive the pin through post so redirect the member to the envelop which he/she received and if it is missing then the member needs to call the Prepaid Card Customer service to request one. 

To contact PrePaid Visa: 

1)[email-masked]; 

2) 866-230-3809 ; or 

3) Cardholder Services, PO Box 5109, Buffalo Grove, IL 60089. 

For Virtual Visa Card- 

Either member would receive the card through email with PIN as soon as they request for virtual visa card. If by any chance they have not received the PIN then 

    * they would need to login to the below mentioned weblink with the username and password which they have setup when redeeming the link sent by tango. 
    * From the top they need to go to redeem codes 
    * They would be able to see the card on the left hand side and on the right hand side they would be able to see the details of the card 
    * there they would be able to see the card amount and just beside that they would see a link to click. 
    * upon clicking that link they would be presented with the PIN and option to change PIN 
    * member can change the pin if they wish or use the same default PIN provided. 

Incase if the member facing any issues while login in to the website then they should contact the above number to contact Tango to get support. 

R egards, 
Pritish Nandi