Subject: IBD-HOLIDAY HOURS
From: Pritish Nandi <[email-masked]>
To: "Khan, Musahib" <[email-masked]>, "Mondal, Joydeep" <[email-masked]>, "Thakur, Anjit" <[email-masked]>, "Chetan Lalwani" <[email-masked]>, "Jamal Ahmad" <[email-masked]>, "Mayank k . arora" <[email-masked]>, Rahul Pal <[email-masked]>, "Ramananda " <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, Shahnawaz Akbar Dar <[email-masked]>, "Sharad sharma" <[email-masked]>, "Sona Kala . Chakma" <[email-masked]>, "Surajit Bhadra" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, admin <[email-masked]>, "Subir Chakma" <[email-masked]>, "Khan, Musahib" <[email-masked]>
Date: Wed, 23 Dec 2015 22:28:38 +0530 (IST)

HOLIDAY HOURS - 

From: Susan Ramaswamy 

Date: Wed, 23 Dec 2015 at 3:43am 

Category: Updates 
The Resolution Team and Accounting Team will be OUT OF OFFICE on December 24th - December 27th and will be responding to tickets again on December 28th (Monday). 

Susan will be checking tickets and email periodically during that time but please make sure to note to members that Due to holiday we will be out of office during that time. 

We have an automated response for any and all visitors that are missed in CHAT to state: 

Your response to ({{ticket.id}}) has been received and is being reviewed by our support staff. 

Please be aware that, in observance of the Christmas Holiday our Corporate Support Team (Accounting & Resolution) & office will be closed December 24th & December 25th. We appreciate your patience and understanding and we will answer your inquiry at our first opportunity. 
Happy Holidays! 

There IS a CHAT shortcut called "Holiday Msessage" that you can use during this time as well: 
In observance of the Christmas Holiday the Corporate Support Team in Accounting and Resolution Team will be unavailable from Dec 24th - Dec 27th. They will answer your inquiry at their first opportunity upon their return. 

We appreciate your patience and understanding for the delay in response but they will answer your inquiry at their first opportunity. 

R egards, 
Pritish Nandi