Subject: Re: 4772
From: "Swati Shukla (LSM ACCOUNTS)" <[email-masked]>
To: Rohan deSouza <[email-masked]>
Cc: Khali Lanning <[email-masked]>, Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, Deeksha Dadu <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Date: Fri, 6 Aug 2021 05:06:51 +0000

Hello Rohan,

Sorry for the inconvenience. I have kept the team in CC. They will be able to help you shortly.

For future you can email directly to Saurabh Sir and the rest of the team marked in CC in the email.

Best Regards,

Swati Shukla

Asst. Manager (Accounts)

0120-4332621

________________________________
From: Rohan deSouza <[email-masked]>
Sent: Friday, August 6, 2021 10:33 AM
To: Swati Shukla (LSM ACCOUNTS) <[email-masked]>
Cc: Khali Lanning <[email-masked]>
Subject: RE: 4772

Hi Swati,

Thank you for following up this. Would you be able to ask Saurabh to update Khali on the resolution for this issue.

[email-masked]<mailto:[email-masked]>

Kind regards,

Rohan deSouza​

 |

Product Owner

Les Mills International

 |

[email-masked]<mailto:[email-masked]>

tel +64 21 060 8408<tel:+64%2021%20060%208408>

 |

www.lesmills.com

<https://www.lesmills.com/dei/>

<http://www.lesmills.com/>

<https://www.facebook.com/lesmills>

<https://twitter.com/lesmills>

<https://www.linkedin.com/company/les-mills-international>

<https://www.youtube.com/user/lesmillsgroupfitness>

<https://www.instagram.com/lesmills>

From: Swati Shukla (LSM ACCOUNTS) <[email-masked]>
Sent: Friday, 6 August 2021 4:45 pm
To: Rohan deSouza <[email-masked]>
Subject: Re: 4772

Hello Mr. Rohan

I am forwarding your query to Saurabh Sir.

Best Regards,

Swati Shukla

Asst. Manager (Accounts)

0120-4332621

________________________________

From: Rohan deSouza <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 6, 2021 3:11 AM
To: Swati Shukla (LSM ACCOUNTS) <[email-masked]<mailto:[email-masked]>>
Subject: 4772

Hi Swati,

We’ve had a customer in Spain that has not got any support for 2 days and their local support person is on leave. Their ticket number is 4772. Would you be able to send through any updates on this to our new support lead Khali.

Thanks

Rohan deSouza​

 |

Product Owner

Les Mills International

 |

[email-masked]<mailto:[email-masked]>

tel +64 21 060 8408<tel:+64%2021%20060%208408>

 |

www.lesmills.com<http://www.lesmills.com>

<https://www.lesmills.com/dei/>

<http://www.lesmills.com/>

<https://www.facebook.com/lesmills>

<https://twitter.com/lesmills>

<https://www.linkedin.com/company/les-mills-international>

<https://www.youtube.com/user/lesmillsgroupfitness>

<https://www.instagram.com/lesmills>