Subject: DSAT Audit Feedback
From: Pritish Nandi <[email-masked]>
To: Sebastian <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>, abhishek kumar <[email-masked]>
Date: Tue, 3 Aug 2021 07:17:47 -0700 (MST)

Hi Sebastian, 

As discussed, please find the DSAT audit feedback. 

Ticket 	Assignee name 	CSAT Open Feedback 	Rating 	CSAT Reason 	Ticket Group 	Ticket Brand 	Category 	Sub Category 	Comments 
158315 	Sebastian Coldea 		1 		EPOS L1 	EPOS Enterprise 	Agent 	Incorrect Answers 	The agent referred the customer to Headset.com which is entirely wrong. They only take care of the US market if the HS is purchased from them. 

Regards, 
Pritish Nandi