Subject: EPOS - Call Report - 22nd July
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Fri, 23 Jul 2021 06:12:48 -0700 (MST)

Hi Sir, 

Here is the call report for yesterday 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 
APAC 	Anupam Tiwari 	6 	15 	5 	21 	0:05:53 	6:12:46 	1:03:19 	0:13:53 	1:23:25 	8:59:16 	0:07:00 	1:10:12 
APAC 	Jessica Chen 	1 	8 	6 	9 	0:52:58 	0:45:54 	0:03:30 	0:01:22 	0:23:26 	2:07:10 	0:05:00 	0:00:00 
APAC 	Marika Fujita 	5 	1 	5 	6 	0:01:23 	6:59:10 	1:30:59 	0:04:54 	0:23:05 	8:59:31 	0:31:00 	1:04:53 
													
EMEA 	Antonio Iunco 	5 	11 	3 	16 	1:37:37 	4:52:02 	0:58:18 	0:01:05 	1:30:26 	8:59:28 		0:59:23 
EMEA 	Dipanshu Sharma 	7 	9 	3 	16 	0:44:58 	5:03:51 	1:15:04 	0:06:41 	1:48:48 	8:59:22 	0:11:00 	1:10:45 
EMEA 	Grace Boussi 	7 	5 	3 	12 	0:08:02 	5:22:00 	2:01:44 	0:12:47 	1:14:44 	8:59:17 	0:52:00 	1:22:31 
EMEA 	Bharat Bhushan 	0 	3 	1 	3 	0:07:34 	0:00:00 	8:01:25 	0:34:52 	0:15:52 	8:59:43 		8:36:17 
EMEA 	Ismael Zakaria 	2 	11 	4 	13 	2:23:51 	2:31:47 	2:13:13 	1:03:02 	0:47:30 	8:59:23 	0:32:00 	2:44:15 
EMEA 	Rosette Modiri 	3 	7 	6 	10 	0:07:34 	6:08:13 	1:49:29 	0:11:54 	0:42:15 	8:59:25 		2:01:23 
EMEA 	Levente Szabo 	1 	15 	2 	16 	0:22:02 	3:57:01 	2:43:03 	1:09:11 	0:47:59 	8:59:16 		3:52:14 
EMEA 	Sebastian Constantin Coldea 	7 	1 	3 	8 	0:22:29 	6:40:18 	1:07:30 	0:04:41 	0:44:35 	8:59:33 	0:33:00 	0:39:11 
EMEA 	Sebastian Dumitru Macriniuc 	4 	7 	6 	11 	0:10:52 	7:58:57 	0:09:38 	0:07:01 	0:32:50 	8:59:18 		0:16:39 
													
US 	Arjun Hurry 	8 	4 	0 	12 	0:08:35 	6:08:35 	2:01:55 	0:00:06 	0:56:17 	9:15:28 	0:15:00 	1:47:01 
US 	Dheeraj Tripathi 	1 	17 	0 	18 	0:06:40 	7:46:01 	0:21:28 	0:05:14 	0:41:40 	9:01:03 	1:19:00 	0:00:00 
US 	Md Modassir Hassan 												OFF 
US 	Pravesh Singh 	6 	16 	0 	22 	0:26:15 	4:57:45 	1:17:44 	0:00:07 	2:18:17 	9:00:08 	0:41:00 	0:36:51 
	Grand Total 	63 	130 	47 	193 	7:46:43 	75:24:20 	26:38:19 	3:56:50 	14:31:09 	128:17:21 	5:06:00 	26:21:35 

Regards, 
Ashish Dabral