Subject: Zendesk - Team Leader Access
From: Pritish Nandi <[email-masked]>
To: saurabh <[email-masked]>
Date: Thu, 22 Jul 2021 07:21:02 -0700 (MST)

Hi Sir, 

Abhishek has been given Agent access for Zendesk. Is he not suppose to get Team Leader Access for Zendesk, so that when need he can fill in for me? Also as we have stopped agents to add user, he would be helpful in adding some 
contacts when I am not around or busy. 

Please suggest. 

Regards, 
Pritish Nandi