Subject: RE: New RMA inquiry request - 160989
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: 'Pritish Nandi' <[email-masked]>
Date: Mon, 19 Jul 2021 08:52:22 +0000

Hi Pritish,

The article number was incorrect, status 10 item. I have replied to them.

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
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From: Pritish Nandi <[email-masked]>
Sent: 19. juli 2021 10:47
To: Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Re: New RMA inquiry request - 160989

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Heta,

I have replied to CS. The number is validated already so not sure why they sent this email.

Regards,
Pritish

________________________________
From: "Heta Nyrhinen, HNYR" <[email-masked]<mailto:[email-masked]>>
To: "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, July 19, 2021 2:10:16 PM
Subject: FW: New RMA inquiry request - 160989

Hi Pritish,

Please check this as well.

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261
EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
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From: EPOS Customer Service DACH <[email-masked]<mailto:[email-masked]>>
Sent: 19. juli 2021 10:17
To: SeCom DK Gaming Help <[email-masked]<mailto:[email-masked]>>
Cc: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: AW: New RMA inquiry request - 160989

Hi Team,

Sorry but the item number is not correct.
Can you check it please.

Best regards
Gabi

Von: EPOS Global Support <[email-masked]<mailto:[email-masked]>>
Gesendet: Montag, 19. Juli 2021 10:11
An: EPOS Customer Service DACH <[email-masked]<mailto:[email-masked]>>
Betreff: New RMA inquiry request - 160989

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Remark:

Company Name:
Name: Sebastian Renker
Phone: +4917623533221
Email:[email-masked]​ ​
Address line 1: Schaumburger Straße 4
Address line 2:
Postal Code: 30900
City: Wedemark
State/Province: Niedersachsen
Country: EMEA::Germany

Products and quantities
Article nr. (Quantity):
Article nr. for replacement: 1000432(1)
Article nr. for return: 1000432(1)

Process: gaming_warranty_sltr
Stock location: gaming_warranty_main

Is This a Warranty: 1
 Conversation ID: dc930f34-e868-11eb-b7da-a5a3b2d710be dc930f34-e868-11eb-b7da-a5a3b2d710be 7f8600d