Subject: EPOS - Call Report - 12th July
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Tue, 13 Jul 2021 04:45:38 -0700 (MST)

Hi Sir, 

Here is the call report for yesterday. 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 
APAC 	Anupam Tiwari 	5 	15 	1 	20 	0:05:37 	6:18:55 	0:56:18 	0:00:00 	1:38:37 	8:59:27 		0:56:18 
APAC 	Jessica Chen 	0 	0 	7 	0 	0:01:22 	1:51:20 	0:07:02 	0:00:00 	0:01:09 	2:00:53 		0:07:02 
APAC 	Marika Fujita 	13 	0 	1 	13 	1:17:57 	5:20:20 	1:35:04 	0:00:19 	0:45:45 	8:59:25 	0:17:00 	1:18:23 
													
EMEA 	Antonio Iunco 	7 	10 	4 	17 	1:49:19 	4:50:36 	1:00:33 	0:00:00 	1:18:53 	8:59:21 		1:00:33 
EMEA 	Dheeraj Tripathi 	0 	20 	4 	20 	0:05:07 	6:25:10 	1:04:21 	0:50:45 	0:34:16 	8:59:39 	0:18:00 	1:37:06 
EMEA 	Dipanshu Sharma 	8 	10 	4 	18 	0:31:31 	4:44:12 	1:53:49 	0:02:12 	1:47:29 	8:59:13 	0:22:00 	1:34:01 
EMEA 	Grace Boussi 	3 	9 	4 	12 	0:06:41 	6:24:18 	1:41:26 	0:00:00 	0:47:02 	8:59:27 	0:37:00 	1:04:26 
EMEA 	Ismael Zakaria 	5 	5 	7 	10 	0:53:44 	4:39:23 	1:25:22 	0:38:18 	1:22:39 	8:59:26 	0:08:00 	1:55:40 
EMEA 	Rosette Modiri 	3 	14 	1 	17 	0:15:42 	6:35:40 	1:21:45 	0:05:17 	0:41:00 	8:59:24 	0:17:00 	1:10:02 
EMEA 	Levente Szabo 	6 	13 	1 	19 	0:39:54 	5:54:35 	1:09:19 	0:19:14 	0:56:05 	8:59:07 		1:28:33 
EMEA 	Sebastian Constantin Coldea 	12 	7 	8 	19 	0:21:54 	5:46:38 	0:58:38 	0:42:07 	1:09:49 	8:59:06 		1:40:45 
EMEA 	Sebastian Dumitru Macriniuc 	1 	9 	7 	10 	2:01:06 	3:13:56 	3:07:15 	0:11:28 	0:25:43 	8:59:28 		3:18:43 
													
US 	Arjun Hurry 	5 	3 	0 	8 	0:11:09 	5:20:23 	2:23:51 	0:00:00 	1:15:33 	9:10:56 	0:54:00 	1:29:51 
US 	Md Modassir Hassan 	10 	4 	0 	14 	1:03:12 	5:16:15 	0:39:37 	0:00:32 	2:00:11 	8:59:47 		0:40:09 
US 	Pravesh Singh 	6 	19 	1 	25 	0:37:13 	5:05:41 	1:39:02 	0:08:03 	1:30:37 	9:00:36 	0:15:00 	1:32:05 
	Grand Total 	84 	138 	50 	222 	10:01:28 	77:47:22 	21:03:22 	2:58:15 	16:14:48 	128:05:15 	3:08:00 	20:53:37 

Regards, 
Ashish Dabral