Subject: EPOS - Call Report - 8th July
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Fri, 9 Jul 2021 03:51:09 -0700 (MST)

Hi Sir, 

Here is the call report for yesterday. 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 
APAC 	Anupam Tiwari 	5 	8 	3 	13 	0:02:32 	6:18:06 	0:42:48 	0:00:00 	1:56:09 	8:59:35 		0:42:48 
APAC 	Jessica Chen 	0 	0 	4 	0 	0:38:13 	1:19:16 	0:00:36 	0:00:00 	0:00:20 	1:58:25 		0:00:36 
APAC 	Marika Fujita 	6 	1 	3 	7 	0:01:13 	6:16:23 	1:39:37 	0:10:29 	0:51:55 	8:59:37 	0:50:00 	1:00:06 
													
EMEA 	Antonio Iunco 	6 	7 	2 	13 	1:06:51 	5:51:56 	1:02:43 	0:00:00 	0:57:58 	8:59:28 		1:02:43 
EMEA 	Denisa Magda 	1 	2 	0 	3 	0:12:07 	7:07:33 	1:03:09 	0:28:32 	0:08:26 	8:59:47 		1:31:41 
EMEA 	Dheeraj Tripathi 	0 	16 	5 	16 	0:07:01 	6:43:22 	0:00:11 	0:47:47 	1:21:04 	8:59:25 		0:47:58 
EMEA 	Dipanshu Sharma 	6 	8 	3 	14 	0:57:27 	4:02:30 	1:57:23 	0:00:38 	2:01:23 	8:59:21 	0:14:00 	1:44:01 
EMEA 	Grace Boussi 	5 	10 	1 	15 	0:04:55 	6:28:23 	1:35:46 	0:00:00 	0:50:23 	8:59:27 	0:33:00 	1:02:46 
EMEA 	Ismael Zakaria 	3 	4 	0 	7 	0:20:56 	2:50:40 	2:02:56 	2:53:51 	0:51:24 	8:59:47 	1:43:00 	3:13:47 
EMEA 	Rosette Modiri 	2 	16 	2 	18 	0:08:18 	6:11:45 	2:03:18 	0:00:00 	0:35:58 	8:59:19 	0:12:00 	1:51:18 
EMEA 	Levente Szabo 	7 	10 	2 	17 	0:28:27 	6:10:49 	1:08:31 	0:10:20 	1:01:13 	8:59:20 	0:45:00 	0:33:51 
EMEA 	Sebastian Constantin Coldea 	7 	5 	1 	12 	0:40:10 	6:00:53 	1:27:00 	0:03:35 	0:47:58 	8:59:36 		1:30:35 
EMEA 	Sebastian Dumitru Macriniuc 	0 	2 	6 	2 	0:05:52 	0:00:00 	8:49:05 	0:00:00 	0:04:49 	8:59:46 		8:49:05 
													
US 	Arjun Hurry 	4 	6 	0 	10 	0:21:20 	6:04:59 	1:58:50 	0:46:30 	0:47:55 	9:59:34 	0:16:00 	2:29:20 
US 	Md Modassir Hassan 	6 	9 	0 	15 	0:52:51 	5:30:51 	2:04:31 	1:01:01 	0:30:07 	9:59:21 	0:42:00 	2:23:32 
US 	Pravesh Singh 	9 	12 	1 	21 	0:27:56 	5:48:36 	1:24:49 	1:02:16 	1:15:42 	9:59:19 	0:12:00 	2:15:05 
	Grand Total 	67 	116 	33 	183 	6:36:09 	82:46:02 	29:01:13 	7:24:59 	14:02:44 	139:51:07 	5:27:00 	30:59:12 

Regards, 
Ashish Dabral