Subject: EPOS - Call Report - 7th July
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Thu, 8 Jul 2021 04:58:04 -0700 (MST)

Hi Sir, 

Here is the call report for yesterday. 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 
APAC 	Anupam Tiwari 	5 	14 	1 	19 	0:05:11 	6:38:03 	0:40:07 	0:23:52 	1:12:09 	8:59:22 		1:03:59 
APAC 	Jessica Chen 	0 	1 	6 	1 	0:01:05 	2:14:14 	0:20:29 	0:00:00 	0:00:56 	2:36:44 		0:20:29 
APAC 	Marika Fujita 	9 	3 	3 	12 	0:03:51 	6:20:55 	1:20:07 	0:04:52 	1:09:41 	8:59:26 	0:22:00 	1:02:59 
													
EMEA 	Antonio Iunco 	4 	9 	6 	13 	1:57:41 	4:46:41 	0:59:51 	0:00:00 	1:15:14 	8:59:27 		0:59:51 
EMEA 	Denisa Magda 				0 								OFF 
EMEA 	Dheeraj Tripathi 	0 	20 	2 	20 	0:06:53 	7:19:07 	0:35:25 	0:31:06 	0:26:53 	8:59:24 	0:09:00 	0:57:31 
EMEA 	Dipanshu Sharma 	8 	16 	7 	24 	1:40:50 	4:24:16 	1:07:58 	0:00:00 	1:46:07 	8:59:11 		1:07:58 
EMEA 	Grace Boussi 	4 	10 	6 	14 	0:23:34 	5:31:14 	1:19:53 	0:00:00 	1:44:39 	8:59:20 	1:12:00 	0:07:53 
EMEA 	Ismael Zakaria 	4 	2 	2 	6 	0:51:29 	4:38:36 	1:37:45 	1:18:37 	0:33:12 	8:59:39 	0:04:00 	2:52:22 
EMEA 	Rosette Modiri 	3 	18 	4 	21 	0:15:27 	6:39:16 	1:15:57 	0:01:47 	0:46:42 	8:59:09 	0:13:00 	1:04:44 
EMEA 	Levente Szabo 	6 	9 	1 	15 	0:14:18 	6:19:20 	1:13:53 	0:09:44 	1:02:13 	8:59:28 	0:14:00 	1:09:37 
EMEA 	Sebastian Constantin Coldea 	6 	2 	2 	8 	0:32:53 	6:03:34 	1:08:46 	0:18:25 	0:55:59 	8:59:37 	0:56:00 	0:31:11 
EMEA 	Sebastian Dumitru Macriniuc 	0 	4 	3 	4 	0:22:20 	0:00:00 	7:28:55 	1:01:40 	0:06:51 	8:59:46 		8:30:35 
													
US 	Arjun Hurry 	10 	1 	0 	11 	0:32:21 	4:41:22 	1:35:22 	0:00:02 	2:14:22 	9:03:29 	0:33:00 	1:02:24 
US 	Md Modassir Hassan 	5 	19 	1 	24 	0:56:21 	3:52:13 	2:38:36 	0:00:00 	1:30:15 	8:57:25 	1:26:00 	1:12:36 
US 	Pravesh Singh 	5 	9 	0 	14 	0:21:35 	3:15:33 	2:48:57 	0:37:50 	1:56:01 	8:59:56 	0:22:00 	3:04:47 
	Grand Total 	69 	137 	44 	206 	8:25:49 	72:44:24 	26:12:01 	4:27:55 	16:41:14 	128:31:23 	5:31:00 	25:08:56 

Regards, 
Ashish Dabral