Subject: Overtime July
From: Antonio Iunco <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Fri, 2 Jul 2021 08:54:38 -0700 (MST)

Hi Team, 

Unfortunately, one of my customers called us and Levente replied. 
My callbar was already unavailable, but user insisted to talk to me and only me , so I reactivated callbar, took care of the customer and closed the case. 

This took some more time after my shift was done and I think it's more than correct to ask for one overtime hour in this case. 
DATE 	OVERTIME WORK HOURS 
02/07/2021 	1h 

Thank you and wish you a great weekend! 

Kindly, 
Antonio Iunco 
EPOS Global Support