Subject: EPOS - Call Report - 28th June
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Tue, 29 Jun 2021 06:36:41 -0700 (MST)

Hello Sir, 

Here is call report for yesterday. 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 
APAC 	Anupam Tiwari 	13 	8 	3 	21 	0:06:33 	5:53:09 	0:49:24 	0:00:00 	2:10:12 	8:59:18 		0:49:24 
APAC 	Jessica Chen 	0 	2 	0 	2 	0:01:25 	1:45:44 	0:03:20 	0:00:00 	0:09:24 	1:59:53 		0:03:20 
APAC 	Marika Fujita 	5 	5 	0 	10 	0:01:04 	7:19:39 	0:56:11 	0:00:00 	0:42:43 	8:59:37 		0:56:11 
													
EMEA 	Antonio Iunco 	4 	6 	2 	10 	0:42:02 	6:50:19 	0:22:17 	0:00:37 	1:04:18 	8:59:33 		0:22:54 
EMEA 	Denisa Magda 	3 	2 	2 	5 	1:25:53 	5:49:03 	1:21:48 	0:04:32 	0:18:20 	8:59:36 		1:26:20 
EMEA 	Dheeraj Tripathi 	0 	13 	2 	13 	0:02:48 	7:45:28 	0:19:12 	0:29:33 	0:22:32 	8:59:33 		0:48:45 
EMEA 	Dipanshu Sharma 	8 	9 	2 	17 	1:31:45 	2:12:03 	0:35:19 	2:30:54 	2:09:21 	8:59:22 	0:12:00 	2:54:13 
EMEA 	Grace Boussi 	11 	8 	2 	19 	0:14:59 	5:49:11 	1:05:15 	0:00:00 	1:49:53 	8:59:18 	0:03:00 	1:02:15 
EMEA 	Ismael Zakaria 	8 	6 	1 	14 	0:58:06 	1:22:31 	3:13:16 	1:49:39 	1:35:57 	8:59:29 	0:08:00 	4:54:55 
EMEA 	Rosette Modiri 	5 	15 	1 	20 	0:22:10 	5:28:19 	1:13:55 	0:00:00 	1:54:57 	8:59:21 		1:13:55 
EMEA 	Levente Szabo 	5 	6 	2 	11 	0:18:27 	6:14:34 	1:28:32 	0:09:34 	0:48:17 	8:59:24 	0:26:00 	1:12:06 
EMEA 	Sebastian Constantin Coldea 	6 	2 	0 	8 	0:20:16 	6:39:43 	1:04:43 	0:02:02 	0:52:56 	8:59:40 	0:10:00 	0:56:45 
													
US 	Arjun Hurry 	10 	3 	0 	13 	1:56:15 	3:48:46 	1:10:58 	0:00:56 	2:04:38 	9:01:33 		1:11:54 
US 	Md Modassir Hassan 	9 	10 	0 	19 	0:42:51 	5:50:08 	1:00:58 	0:00:00 	1:24:02 	8:57:59 		1:00:58 
US 	Pravesh Singh 	7 	17 	1 	24 	0:41:00 	4:26:16 	2:07:06 	0:05:23 	1:40:37 	9:00:22 	1:17:00 	0:55:29 
	Grand Total 	94 	112 	18 	206 	9:25:34 	77:14:53 	16:52:14 	5:13:10 	19:08:07 	127:53:58 	2:16:00 	19:49:24 

Regards, 
Ashish Dabral