Subject: EPOS - Call Report - 23rd June
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Thu, 24 Jun 2021 06:41:34 -0700 (MST)

Hi Sir, 

Here is the call report for 23rd June 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 
APAC 	Anupam Tiwari 	4 	4 	0 	8 	0:06:43 	6:43:50 	0:51:54 	0:00:00 	1:17:14 	8:59:41 		0:51:54 
APAC 	Jessica Chen 	0 	2 	1 	2 	0:00:32 	1:54:55 	0:03:20 	0:00:00 	0:08:26 	2:07:13 		0:03:20 
APAC 	Marika Fujita 	3 	0 	0 	3 	0:00:23 	7:12:25 	1:26:28 	0:00:43 	0:19:49 	8:59:48 	0:26:00 	1:01:11 
													
EMEA 	Antonio Iunco 	6 	6 	2 	12 	3:11:36 	2:47:06 	0:59:39 	0:00:01 	2:01:04 	8:59:26 		0:59:40 
EMEA 	Denisa Magda 	2 	3 	1 	5 	0:12:26 	7:18:13 	1:03:30 	0:06:57 	0:18:38 	8:59:44 		1:10:27 
EMEA 	Dheeraj Tripathi 	0 	10 	2 	10 	0:04:17 	6:22:02 	1:45:08 	0:32:52 	0:15:16 	8:59:35 		2:18:00 
EMEA 	Dipanshu Sharma 	6 	16 	3 	22 	0:45:40 	4:22:42 	1:42:39 	0:01:50 	2:06:14 	8:59:05 	0:12:00 	1:32:29 
EMEA 	Grace Boussi 	7 	9 	1 	16 	0:09:59 	6:15:08 	1:36:23 	0:00:00 	0:57:56 	8:59:26 	0:10:00 	1:26:23 
EMEA 	Ismael Zakaria 	10 	1 	1 	11 	1:35:50 	2:57:29 	2:22:32 	0:48:11 	1:15:30 	8:59:32 	0:18:00 	2:52:43 
EMEA 	Rosette Modiri 	4 	12 	0 	16 	0:09:58 	6:38:11 	1:04:49 	0:03:40 	1:02:49 	8:59:27 	0:05:00 	1:03:29 
EMEA 	Levente Szabo 	10 	7 	5 	17 	0:26:24 	5:36:10 	0:51:35 	0:09:03 	1:56:07 	8:59:19 		1:00:38 
EMEA 	Sebastian Constantin Coldea 	10 	2 	3 	12 	0:41:24 	5:37:43 	1:40:38 	0:04:19 	0:55:19 	8:59:23 	0:06:00 	1:38:57 
													
US 	Arjun Hurry 	4 	0 	0 	4 	0:43:39 	4:30:02 	3:08:44 	0:06:15 	0:52:29 	9:21:09 	0:39:00 	2:35:59 
US 	Md Modassir Hassan 	8 	9 	0 	17 	1:09:34 	5:14:09 	1:51:41 	0:00:00 	0:47:30 	9:02:54 	0:30:00 	1:21:41 
US 	Pravesh Singh 	9 	17 	2 	26 	1:17:23 	4:12:51 	1:42:46 	0:00:05 	1:48:01 	9:01:06 	0:40:00 	1:02:51 
	Grand Total 	83 	98 	21 	181 	10:35:48 	77:42:56 	22:11:46 	1:53:56 	16:02:22 	128:26:48 	3:06:00 	20:59:42 

Regards, 
Ashish Dabral