Subject: EPOS - Call Report - 21st June
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Tue, 22 Jun 2021 01:34:48 -0700 (MST)

Hi Sir, 

Here is EPOS call report for 21st June. 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 
APAC 	Anupam Tiwari 	6 	8 	1 	14 	0:18:05 	5:43:37 	1:05:35 	0:15:03 	1:37:06 	8:59:26 		1:20:38 
APAC 	Jessica Chen 	0 	4 	2 	4 	0:01:21 	1:29:56 	0:03:53 	0:00:00 	0:19:55 	1:55:05 		0:03:53 
APAC 	Marika Fujita 	6 	2 	5 	8 	0:01:23 	7:04:43 	1:18:17 	0:00:38 	0:34:28 	8:59:29 	0:15:00 	1:03:55 
													
EMEA 	Antonio Iunco 	4 	6 	3 	10 	1:53:00 	4:29:08 	1:00:45 	0:02:40 	1:33:58 	8:59:31 		1:03:25 
EMEA 	Denisa Magda 	3 	8 	0 	11 	0:53:14 	6:09:30 	0:57:18 	0:30:57 	0:28:36 			
EMEA 	Dheeraj Tripathi 	0 	8 	7 	8 	0:04:33 	7:06:41 	1:03:47 	0:27:32 	0:16:55 	8:59:28 	0:31:00 	1:00:19 
EMEA 	Dipanshu Sharma 	5 	7 	4 	12 	1:33:43 	4:33:46 	1:13:14 	0:00:02 	1:38:46 	8:59:31 		1:13:16 
EMEA 	Grace Boussi 	6 	8 	3 	14 	0:05:12 	6:33:11 	1:17:10 	0:00:12 	1:03:34 	8:59:19 	0:14:00 	1:03:22 
EMEA 	Ismael Zakaria 	6 	5 	1 	11 	0:40:25 	3:50:14 	2:33:37 	0:57:17 	0:57:54 	8:59:27 	0:39:00 	2:51:54 
EMEA 	Rosette Modiri 	4 	14 	1 	18 	0:12:08 	7:26:56 	0:32:06 	0:00:02 	0:48:15 	8:59:27 		0:32:08 
EMEA 	Levente Szabo 	7 	5 	4 	12 	0:37:53 	6:32:45 	0:59:03 	0:06:34 	0:43:13 	8:59:28 		1:05:37 
EMEA 	Sebastian Constantin Coldea 	2 	5 	0 	7 	0:13:45 	6:42:37 	1:23:17 	0:00:59 	0:39:02 	8:59:40 		1:24:16 
													
US 	Arjun Hurry 	10 	3 	0 	13 	0:54:41 	5:16:14 	1:34:49 	0:14:29 	1:06:36 	9:06:49 	0:07:00 	1:42:18 
US 	Md Modassir Hassan 	6 	6 	0 	12 	1:22:46 	3:58:19 	2:31:12 	0:00:00 	1:08:50 	9:01:07 	0:58:00 	1:33:12 
US 	Pravesh Singh 	10 	7 	1 	17 	0:32:22 	3:39:36 	2:10:05 	0:35:01 	2:02:21 	8:59:25 	0:31:00 	2:14:06 
	Grand Total 	75 	96 	32 	171 	9:24:31 	80:37:13 	19:44:08 	3:11:26 	14:59:29 	118:57:12 	3:15:00 	18:12:19 

Regards, 
Ashish Dabral