Subject: Re: Phone test - 31st May
From: Ashish Dabral <[email-masked]>
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>, hnyr <[email-masked]>, saurabh <[email-masked]>, Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Mon, 31 May 2021 00:58:22 -0700 (MST)

Hi Josephine, 

Sure, I will test the phone only on Mondays. 

Regards, 
Ashish Dabral 

From: "Josephine Veena Dorairaj, JVDO" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Cc: "Sara Aknooni, SRAK" <[email-masked]>, "hnyr" <[email-masked]>, "saurabh" <[email-masked]>, "Deeksha" <[email-masked]>, "Pritish Nandi" <[email-masked]> 
Sent: Monday, May 31, 2021 1:26:18 PM 
Subject: RE: Phone test - 31st May 

Hi Ashish, 

Thank you for the test report. 

As agreed earlier, from now on you can test the phones weekly once. 

	

Best regards, 

Josephine Veena Dorairaj 
Technical Support Specialist 
+45 4470 0119​ 

+45 21684511 

	

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/en/jp/gaming/products/gsp-602-1000414 | 
 ] 

	

[ https://www.eposaudio.com/ | eposaudio.com · Follow
 us here
 ] 	

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From: Ashish Dabral <[email-masked]> 
Sent: 31. maj 2021 09:47 
To: Josephine Veena Dorairaj (JVDO) <[email-masked]> 
Cc: Sara Aknooni (SRAK) <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>; Saurabh Dadu <[email-masked]>; Deeksha <[email-masked]>; Pritish Nandi <[email-masked]> 
Subject: Phone test - 31st May 

		

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. 

Hi Josephine, 

We have tested the inbound phone lines and found that in Austria Gaming number is not working. PFB the details for your reference. 

	

Date 	

Country 	

Voxbone-Enterprise 	

Inbound 	

Voxbone-Gaming 	

Inbound2 	

Zendesk Enterprise 	

Inbound3 	

Zendesk Gaming 	

Inbound4 	

LSM 	

Inbound5 

31-May-21 	

Hong Kong 	

x 	

x 	

852 3001 6536 	

Working fine 	

852 3001 6642 	

Working fine 	

x 	

	

31-May-21 	

Singapore 	

x 	

x 	

65 31292375 	

Working fine 	

65 3138 5463 	

Working fine 	

x 	

	

31-May-21 	

Australia 	

x 	

x 	

61744103360 	

Working fine 	

61 8 6336 9954 	

Working fine 	

x 	

	

31-May-21 	

Japan 	

x 	

x 	

81 50 3196 4467 	

Working fine 	

81 50 3155 5631 	

Working fine 	

x 	

	

31-May-21 	

United States 	

1-800-895-7412 	

Working fine 	

x 	

1 801 999 0966 	

Working fine 	

1 631 533 9810 	

Working fine 	

x 	

	

31-May-21 	

Canada 	

18008957412 	

Working fine 	

x 	

1 450 823 0862 	

Working fine 	

1 450 231 2095 	

Working fine 	

x 	

	

31-May-21 	

Germany 	

49 3030808045 	

Working fine 	

x 	

49 32211 077441 	

Working fine 	

49 5130 962 8090 	

Working fine 	

x 	

	

31-May-21 	

France 	

33 170610386 	

Working fine 	

x 	

33 177513242 	

Working fine 	

33 1 76 27 66 61 	

Working fine 	

x 	

	

31-May-21 	

United Kingdom 	

44 2035144072 	

Working fine 	

x 	

441495 367607 	

Working fine 	

44 7723 494761 	

Working fine 	

x 	

	

31-May-21 	

Denmark 	

45 89882841 	

Working fine 	

x 	

4578759601 	

Working fine 	

45 7071 6469 	

Working fine 	

x 	

	

31-May-21 	

Netherlands 	

31 208080956 	

Working fine 	

31208080693 	

Working fine 	

x 	

x 	

x 	

	

31-May-21 	

Sweden 	

46 844680895 	

Working fine 	

x 	

x 	

x 	

x 	

	

31-May-21 	

Spain 	

34 911238085 	

Working fine 	

x 	

x 	

x 	

x 	

	

31-May-21 	

Italy 	

390694800646 	

Working fine 	

x 	

x 	

x 	

x 	

	

31-May-21 	

Poland 	

48222922415 	

Working fine 	

x 	

x 	

x 	

x 	

	

31-May-21 	

Finland 	

358 942450352 	

Working fine 	

x 	

x 	

x 	

x 	

	

31-May-21 	

Switzerland 	

41 315281132 	

Working fine 	

x 	

x 	

x 	

x 	

	

31-May-21 	

Norway 	

47 23961052 	

Working fine 	

x 	

x 	

x 	

x 	

	

31-May-21 	

Hungary 	

36 14088056 	

Working fine 	

x 	

x 	

x 	

x 	

	

31-May-21 	

Iceland 	

353 15262572 	

Working fine 	

x 	

x 	

x 	

x 	

	

31-May-21 	

Austria 	

43 720880857 	

Working fine 	

x 	

43 14350058 	

Not working 	

x 	

x 	

	

31-May-21 	

Brazil 	

55 1143807556 	

Working fine 	

x 	

x 	

x 	

x 	

	

31-May-21 	

Belgium 	

32 28080784 	

Working fine 	

3225880922 	

Working fine 	

x 	

x 	

x 	

	

31-May-21 	

Ireland 	

353 15262572 	

Working fine 	

x 	

x 	

x 	

x 	

	

31-May-21 	

Mexico 	

52 5553502401 	

Working fine 	

x 	

x 	

x 	

x 	

	

31-May-21 	

Russian Federation 	

x 	

x 	

x 	

x 	

7 (499) 6091347 	

Did not test 

31-May-21 	

India 	

x 	

x 	

x 	

x 	

911204184843 	

Did not test 

31-May-21 	

China 	

x 	

x 	

x 	

x 	

862160314519 	

Did not test 

31-May-21 	

UAE 	

	

	

	

	

97145081607 	

Did not test 

31-May-21 	

Middle East 	

	

	

	

	

966115202998 	

Did not test 

31-May-21 	

UK 	

44 2039664949 	

Working fine 	

	

	

	

Regards, 
Ashish Dabral