Subject: EPOS - Call Report - 26th May
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Thu, 27 May 2021 05:39:43 -0700 (MST)

Hello Sir, 

Please find the attached EPOS call report. 

Shift 	Agents 	inbound 	outbound 	Grand Total 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 	
APAC 	Anupam Tiwari 	2 	8 	10 	0:06:32 	6:27:47 	1:16:03 	0:29:25 	0:39:50 	8:59:37 	0:14:00 	1:02:03 	
APAC 	Jessica Chen 			0 		1:48:33 	0:00:59 			1:49:32 		0:00:59 	
APAC 	Marika Fujita 	7 	9 	16 	0:13:57 	6:03:37 	1:37:21 	0:11:21 	0:52:57 	8:59:13 	0:39:00 	0:58:21 	
													
EMEA 	Antonio Iunco 	7 	4 	11 	0:21:08 	6:12:39 	0:59:12 	0:05:09 	1:21:22 	8:59:30 		0:59:12 	
EMEA 	Denisa Magda 			0 						0:00:00 		0:00:00 	OFF 
EMEA 	Dheeraj Tripathi 	0 	7 	7 	0:02:47 	7:23:08 	0:49:33 	0:32:09 	0:12:03 	8:59:40 	0:06:00 	0:43:33 	
EMEA 	Dipanshu Sharma 	4 	11 	15 	0:35:37 	5:08:01 	1:34:10 		1:41:26 	8:59:14 		1:34:10 	
EMEA 	Grace Boussi 	2 	10 	12 	0:08:04 	6:51:21 	1:32:10 		0:27:56 	8:59:31 		1:32:10 	
EMEA 	Ismael Zakaria 	3 	14 	17 	0:18:36 	6:30:30 	1:11:13 	0:12:03 	0:46:54 	8:59:16 	0:20:00 	0:51:13 	
EMEA 	Levente Szab 	8 	5 	13 	0:31:04 	6:17:49 	1:00:35 	0:07:57 	1:01:58 	8:59:23 		1:00:35 	
EMEA 	Rosette Modiri 	3 	11 	14 	0:16:57 	6:20:17 	1:08:48 	0:10:32 	1:02:57 	8:59:31 		1:08:48 	
EMEA 	Sebastian Constantin Coldea 	10 	10 	20 	0:28:51 	5:37:13 	1:10:31 	0:01:04 	1:41:25 	8:59:04 		1:10:31 	
													
US 	Arjun Hurry 	7 	10 	17 	0:19:07 	6:02:20 	1:19:42 		1:17:44 	8:58:53 		1:19:42 	
US 	Md Modassir Hassan 	5 	14 	19 	0:24:26 	6:27:57 	0:54:31 	0:28:39 	1:14:39 	9:30:12 		0:54:31 	
US 	Pradeep Verma 		6 	6 	0:03:06 	7:27:27 	1:18:19 		0:12:34 	9:01:26 	0:20:00 	0:58:19 	
US 	Pravesh Singh 	7 	11 	18 	0:07:53 	5:48:06 	1:36:31 	0:59:44 	1:27:04 	9:59:18 	0:57:00 	0:39:31 	
	Grand Total 	65 	130 	195 	3:58:05 	90:26:45 	17:29:38 	3:18:03 	14:00:49 	129:13:20 	2:36:00 	14:53:38 	

Regards, 
Ashish Dabral