Subject: 146336
From: Pritish Nandi <[email-masked]>
To: Md Modassir Hassan <[email-masked]>
Date: Wed, 19 May 2021 02:39:52 -0700 (MST)

Hi Modassir, 

Why this ticket was not dealt at the first hand and why a proper response was sent after 3 days? 

Why there is no case summary? I hope you have a valid explanation for this. 

Regards, 
Pritish Nandi